David Jones: AMEX to Latitude

Guessing no one's gotten any more info regarding their new Latitude card yet?
 
Guessing no one's gotten any more info regarding their new Latitude card yet?
Nothing new beyond the timelines

We will get a communication in May about what they will migrate us to,
June/July get the new cards
Sometime July will cutover.
 
The email stated that l have a credit amount on my DJ/Amex card ( in the thousands ) and that l needed to call them to organise a return of the credit amount to me. Just called them gave them my bank details for the refund
That sounds like a pfishing email. Was the number to call in the email? Are you sure it was AMEX you spoke to?
 
That sounds like a pfishing email. Was the number to call in the email? Are you sure it was AMEX you spoke to?
Yeah, l thought so too although l called the number on the back of my AMEX card. I guess they can now infiltrate phone numbers too so I’ll wait and see what happens. I’ve changed all my passwords and PIN numbers just in case.
 
That sounds like a pfishing email. Was the number to call in the email? Are you sure it was AMEX you spoke to?

Yeah, l thought so too although l called the number on the back of my AMEX card. I guess they can now infiltrate phone numbers too so I’ll wait and see what happens. I’ve changed all my passwords and PIN numbers just in case.

Weird. Wouldn’t you just be able to log in and confirm the positive balance before doing anything? If you did, I’m sure it’s fine
 
That sounds like a pfishing email. Was the number to call in the email? Are you sure it was AMEX you spoke to?
Weird. Wouldn’t you just be able to log in and confirm the positive balance before doing anything? If you did, I’m sure it’s fine
The problem was that l couldn’t login at all because my card actually expired 18 months ago. So I'm waiting for my new card to arrive and then I’ll be able to login and find out whether or not this recent communication was legitimate or not.
 
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Latitude finally have placed an information page online for the transition from Amex to Latitude. It’s as expected with Storecard to the Icon card, DJ’s Black AMEX to Premiere and DJ’s Platinum AMEX to DJ’s Prestige:

Still waiting for them to share the details of their traveller programs. I probably will get my points out towards end of June.
 
I spoke to David Jones themselves yesterday, and they provided me a list of five airlines confirmed so far, unfortunately didn’t screenshot them, but the ones they’ve been able to confirm and that I remember that were on the list are Qatar, British Airways, Air Asia. There was also either Etihad or Emirates, can’t remember which one of the two, and I have a strong feeling the fifth was Iberia.
 
Cards are supposedly arriving from today for existing cardholders. Anyone got theirs yet?

I wiped out my entire points balance and zeroed my outstanding balance in case I don't keep this card due to now being charged the $99 annual fee (the link to the financial table for the Premiere card sent via e-mail on May 29 says there's no change to the annual fee but that's ripe for interpretation).
 
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Cards are supposedly arriving from today for existing cardholders. Anyone got theirs yet?

I wiped out my entire points balance and zeroed my outstanding balance in case I don't keep this card due now being charged the $99 annual fee (the link to the financial table for the Premiere card sent via e-mail on May 29 says there's no change to the annual fee but that's ripe for interpretation).
Not sure how 'No Change' is open to interpretation. Even the comparison table has a note about staying on the same arrangements. Disclaimer C in this document https://assets.latitudefinancial.com/forms/cards/David-Jones-Premiere-Comparison-Table.pdf
 
Not sure how 'No Change' is open to interpretation.
Because I don't pay an annual fee for my DJs Amex. So is no change meaning I don't have to pay $99/year or no change meaning no change to the annual fee that I'll now have to cough up $99/year for (which I won't; I'll just cancel the card)?
 

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