Thanks Skittle for the research.
Yesterday I picked up Fighting Gully Road Chardonnay(2021) and Scorpo Pinot Gris (2023), and got the notification to collect. When I got to the store, they wouldn't release them because of the pricing, and had referred to head office. I was annoyed that I wasn't notified, it was a trek. Today I did an online chat to check they were ready. Chat said they were, then said to wait on needed to make another check, there must have been a flag up. Finally confirmed they were ready to go.
The store manager was very unhappy. I assume he had no reply from above, so decided to release the wine anyway.
Chickens are now hatched.