WillNolongeruseQantas
Newbie
- Joined
- Dec 19, 2017
- Posts
- 1
Does anyone have an email address for someone higher up in the Customer ‘Care’ department?
I have been receiving awful customer service over a complaint (and a refund that is owed to me). It is beyond a joke now so I am hoping to seek assistance here. Who has the time to deal with wait times of over an hour when you have to go to work?
They were also stupid enough to send me a feedback survey to rate how well they handled my complaint - when they haven’t even spoken to me yet.
I have been receiving awful customer service over a complaint (and a refund that is owed to me). It is beyond a joke now so I am hoping to seek assistance here. Who has the time to deal with wait times of over an hour when you have to go to work?
They were also stupid enough to send me a feedback survey to rate how well they handled my complaint - when they haven’t even spoken to me yet.
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