Card Promotions Commonwealth Bank (Ultimate Awards Card) 100K award points – potentially fee free

MichielH

Junior Member
Joined
Nov 5, 2016
Posts
31
Just applied and received immediate conditional approval. Might have been a bit easier than others as I already had a 'shell' CBA profile from back when I banked with them. I didn't have to verify ID as it was already there. Uploaded supporting documents and told online that it will take up to 3 business days.
Painless compared to others, but I think the old relationship I had with them has helped immensely.
And on the 4th day i was asked to come into the bank. Had an existing profile with the bank that required updating however the email that was send did not provide any clarity on what was required. Now complete and card will be underway.
 

jboy90

Member
Joined
Mar 28, 2016
Posts
113
And on the 4th day i was asked to come into the bank. Had an existing profile with the bank that required updating however the email that was send did not provide any clarity on what was required. Now complete and card will be underway.
Have been asked into the bank too 😬
Tired today but a 40 minute wait. Will try again next week! Many others seem to be able to get their applications sorted via phone or online but not cba it seems!
 

Brissy1

Member
Joined
Apr 27, 2016
Posts
402
Commbank Ultimate Qantas Bonus Points offer is upped to 70k now. Still a $30 Qantas Enrolment fee. Better than what they have previously:

"...You need to spend at least $5,000 on eligible purchases (excludes balance transfers, cash advances and any purchase that is reversed or refunded) using your new card within the first 90 days of activation."
So, excluded purchases DOESN'T include gov transactions apparently, that makes it easy as a non-primary card.
 
Joined
Sep 16, 2017
Posts
413
Qantas
Platinum
Is the conversion rate to Qantas still a 2.5:1 ? Asking because when comparing signup bonuses. It looks like it is different (better)


This application is now turning out to be the pits. I was conditionally approved then asked to supply my pay slips which I did. I was then asked to supply them again, which I did. I was then asked to supply them again to a staff member at a branch. By that time I was getting a bit frustrated but given I'd received a credit enquiry may as well go along with it.

Now I have to provide 3 months of bank statements, a letter from my employer, a bill from two utility companies and last years tax assessment.

I told the person at the branch I'm unlikely to continue, particularly as they tried to help to speak to somebody to clarify the excessive request but they could not even get through.
I had a similar story with ANZ security team. They even asked me a second letter from my employer because the first one didn't have the company logo....

The guy who kept ringing me every Friday late afternoon to ask more documents was a real pain. I ended up calling customer services to calmly explain the story and to ask if they could look into it. Got approved next day.
 

GSP

Established Member
Joined
Jun 17, 2016
Posts
1,315
Is the conversion rate to Qantas still a 2.5:1 ? Asking because when comparing signup bonuses. It looks like it is different (better)

Yes it is, here are all the conversion rates (noting that VFF presently have a 20% bonus):

1637450993451.png

1637451029171.png
 

Mr H

Active Member
Joined
Dec 5, 2013
Posts
597
"...You need to spend at least $5,000 on eligible purchases (excludes balance transfers, cash advances and any purchase that is reversed or refunded) using your new card within the first 90 days of activation."

I wonder what would happen if your qualifying purchase was reversed or refunded after the points have been used and the card closed...
 

wxxnxs

Active Member
Joined
Nov 20, 2008
Posts
646
How long does it normally take CBA to credit 100k bonus points after you hit the spending criteria? Anyone could share the experience?
 

GSP

Established Member
Joined
Jun 17, 2016
Posts
1,315
How long does it normally take CBA to credit 100k bonus points after you hit the spending criteria? Anyone could share the experience?

In Post #71 of this thread I mentioned that I received the 90k points (was the offer at the time) 3 weeks after minimum spend.
 

Dr Ralph

Enthusiast
Joined
Jan 21, 2014
Posts
11,740
Qantas
Bronze
Virgin
Red
Just got this card. I don't recall being provided withthe option to opt into QFF points during the applicationa nd I cant see how to do it online. Anyone have any experience with this?
 

Dr Ralph

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Jan 21, 2014
Posts
11,740
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I believe you need to call and ask them to opt you in .
Thanks. Seems they don't work weekends. So this will have to wait until Monday. Frustrating, eespecially as you don't know exactly what the statement period is and I need to ensure I spend the $2500 to avaoid the monthly charge.
 

blacksultan

Established Member
Joined
May 1, 2017
Posts
1,073
Thanks. Seems they don't work weekends. So this will have to wait until Monday. Frustrating, eespecially as you don't know exactly what the statement period is and I need to ensure I spend the $2500 to avaoid the monthly charge.
I intend filing a dispute with them . Originally they said I had 2-3 months after closing card to transfer to frequent flyer accounts - after closing card they said I could only redeem for gift cards .
Also I needed to have qff account linked before closure .
Any experience with filing dispute with ombudsman ?
I will have to request call recordings .
 

jboy90

Member
Joined
Mar 28, 2016
Posts
113
Have been asked into the bank too 😬
Tired today but a 40 minute wait. Will try again next week! Many others seem to be able to get their applications sorted via phone or online but not cba it seems!
I should report back to this this is resolved and card arrived this week and can now be used. Their processing time took more than a week to pick up my file and when they did I had notifications to say I needed to provided a truck of information (already provided). Tried their online chat (took 14 hours for a response) and told to ignore that. All up it took over a month which means I wouldn’t recommend it to someone else!
 

GSP

Established Member
Joined
Jun 17, 2016
Posts
1,315
Thanks. Seems they don't work weekends. So this will have to wait until Monday. Frustrating, eespecially as you don't know exactly what the statement period is and I need to ensure I spend the $2500 to avaoid the monthly charge.

Hi Dr Ralph, my input.

Re: Opting in, I don't believe you need to contact CBA. When you login to your account and navigate your way to the rewards page and then follow the Redeem, then Travel menu options, You will be presented with an option transferring to an airline other than Qantas and an option to transfer to QFF. I've transferred to VFF a couple of times no problem. For the QFF, there is an "Opt In" button. I clicked it to see what would happen but was asked for my QFF number and to accept the terms, I didn't not go further to avoid the $30 fee, but assume that is all that is needed.

1639819100045.png

Re: Dollar spent, actually CBA are quite good at this, as I'm hanging onto this card for the 12 month to get the other bonus points (per my offer detailed above) and actively watch my spend to spend no more than is necessary than the 2.5k per month and I'm OK with that as earn rate for VFF is quite good when transferring at bonus periods. Anyhow, I've included a grab which shows that they detail how much has been spent in the statement period (note it does not include pending transactions). My experience has found that they show the next statement period end date a couple of weeks prior to it occurring - right now it is not displayed but it does come up, but it is not hard to work out when that would be given the previous months (granted first month maybe not totally clear).
1639819392971.png
 

Dr Ralph

Enthusiast
Joined
Jan 21, 2014
Posts
11,740
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Red
Hi Dr Ralph, my input.

Re: Opting in, I don't believe you need to contact CBA. When you login to your account and navigate your way to the rewards page and then follow the Redeem, then Travel menu options, You will be presented with an option transferring to an airline other than Qantas and an option to transfer to QFF. I've transferred to VFF a couple of times no problem. For the QFF, there is an "Opt In" button. I clicked it to see what would happen but was asked for my QFF number and to accept the terms, I didn't not go further to avoid the $30 fee, but assume that is all that is needed.

View attachment 267378

Re: Dollar spent, actually CBA are quite good at this, as I'm hanging onto this card for the 12 month to get the other bonus points (per my offer detailed above) and actively watch my spend to spend no more than is necessary than the 2.5k per month and I'm OK with that as earn rate for VFF is quite good when transferring at bonus periods. Anyhow, I've included a grab which shows that they detail how much has been spent in the statement period (note it does not include pending transactions). My experience has found that they show the next statement period end date a couple of weeks prior to it occurring - right now it is not displayed but it does come up, but it is not hard to work out when that would be given the previous months (granted first month maybe not totally clear).
View attachment 267379
At this point " When you login to your account and navigate your way to the rewards page and then follow the Redeem, then Travel menu options, " it asks me to log in again and then takes me back to the original screen. Seems no way to see what you have shown in your first two screen shots.
 

GSP

Established Member
Joined
Jun 17, 2016
Posts
1,315
At this point " When you login to your account and navigate your way to the rewards page and then follow the Redeem, then Travel menu options, " it asks me to log in again and then takes me back to the original screen. Seems no way to see what you have shown in your first two screen shots.

How long have you had the card. If I recall correctly I think I also could not get to the rewards site in the first few days and then I was good. Having said that I just went and checked to see if there were any logins under cache or the like and CBA's rewards site is currently under maintenance, so possibly bad timing.

I don't recall that CBA's have a separate login to get to their rewards site (unlike ANZ which definitely do have a separate login with different credentials). I think just haven't been setup yet.
 

Dr Ralph

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Joined
Jan 21, 2014
Posts
11,740
Qantas
Bronze
Virgin
Red
How long have you had the card. If I recall correctly I think I also could not get to the rewards site in the first few days and then I was good. Having said that I just went and checked to see if there were any logins under cache or the like and CBA's rewards site is currently under maintenance, so possibly bad timing.

I don't recall that CBA's have a separate login to get to their rewards site (unlike ANZ which definitely do have a separate login with different credentials). I think just haven't been setup yet.
Received card and activiated card today.

I'm not prepared to start using it until I know I'm enrolled inthe QFF rewards option.
 

GSP

Established Member
Joined
Jun 17, 2016
Posts
1,315
Received card and activiated card today.

I'm not prepared to start using it until I know I'm enrolled inthe QFF rewards option.

You will need to so as to ensure you don't get slugged the $35 fee for not spending 2.5k. I don't think you will have any problems however.
 

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