"Coffee tax" creeping into IHG hotels

[Mattg]

A pet peeve at many Hilton hotels in Australia & New Zealand is the extra charge for barista coffee when having breakfast. You can get filter/machine coffee for free but get slugged $5 for a barista-made flat white, latte or cappuccino.

I mostly stay with IHG, Accor and Radisson hotels and rarely recall having to pay extra for proper coffee with breakfast when it's otherwise included for free with your status (or room rate). But this morning at the Holiday Inn Melbourne Bourke St Mall, I was told that there's an extra charge for barista coffee. (Breakfast was otherwise complimentary for me as I chose it as my Diamond welcome amenity).

Machine coffee was available for free, but it seems like a shame to be drinking machine coffee in Melbourne!

FWIW, this is a new IHG hotel that opened this year. At other IHG hotels I've stayed at in Melbourne, barista coffee has pretty much always been included with breakfast - as it should be.

I have seen this policy at a few Holiday Inn Express hotels in Sydney and Melbourne. At these hotels, a basic breakfast is free for everyone so I don't find it too unreasonable. But not at more "premium" brands.

I hope this isn't the start of a new trend at IHG hotels.

 

[elanshin]

Personal opinion, but i rate most hotel "barista" coffee on par with McCafe so I generally either just get free machine coffee or pay $5 from an actual coffee shop.

As to your main point though, this does seem like a trend in recent times.