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Code share benefits with partner airlines

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Frostydog007

Junior Member
Joined
May 13, 2012
Messages
46
Qantas
Bronze
Virgin
Platinum
So I booked an AB flight LHR to TXL in Y expecting at checkin I would get fast tracked through security and boarding as advertised on the plat benefits for VA website.

BA operates the AB flights on that leg and despite me explaining to the BA gatekeeper that AB would recognise my plat and as they are representing AB they should also - no avail.

No fast track no additional luggage and to top it off ptnr and I not seated together.

Not happy

Sigh
 

markis10

Veteran Member
Joined
Nov 25, 2004
Messages
30,449
Benefits are only applicable to flights marketed and operated by a partner.
 
D

Deleted member 24491

Guest
AB is a nasty LCC. Just be grateful that you weren't delayed by ~6 hours, then taken by bus to another airport ~1 hour away, flown on an SunAdria clunker and that your bags actually arrived. Yes, this all happened to me on AB and subsequent flights with them have been no better.

I agree with Markis10, VA WP benefits only apply to flights that they (AB) operate.
 
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MelUser

Established Member
Joined
Aug 6, 2007
Messages
1,680
Sorry but isn't Air Berlin a one world airline? Wouldn't you be better as a Qantas Platinum?
 
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TomVexille

Enthusiast
Joined
Nov 12, 2013
Messages
11,017
Sorry but isn't Air Berlin a one world airline? Wouldn't you be better as a Qantas Platinum?
They are, but due to the investment by EY, they are also a VA partner. But in this case the flight was operated by BA, so the OP would have been better off as a QF WP.
 

stoneman

Member
Joined
Jul 10, 2014
Messages
342
Flights
My Map
AB is a nasty LCC. Just be grateful that you weren't delayed by ~6 hours, then taken by bus to another airport ~1 hour away, flown on an SunAdria clunker and that your bags actually arrived. Yes, this all happened to me on AB and subsequent flights with them have been no better.

I agree with Markis10, VA WP benefits only apply to flights that they (AB) operate.
Wow, thanks for the info on this thread, crossing them off my list of experiences ... :(
 

Frostydog007

Junior Member
Joined
May 13, 2012
Messages
46
Qantas
Bronze
Virgin
Platinum
Thanks all - lesson learnt although probably too late - have a prebooked leg from TXL to MAD operated by AB this time so will see what eventuates
 
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