HELP PLEASE
I recently visited Andrew Cram's website for a referral and he was nice enough to mail me a copy of the referral application. I used this application form to apply for a Citibank Gold Visa card, which was approved, and I received the card in the mail yesterday. I called up Citibank to see if the 5000 bonus points have been added to my card, but they told me I have 0 points. Before I applied for my card, I asked citibank if the referral offer was still valid and they said yes.
I spoke to several citibank consultants about the 0 points issue and now talking on the phone with them is a scary task for me, because THEY ALL SOUND THE SAME, the whiney fake american accent, and they all have no idea how to help me. In the end they told me to re fax my original application form to a number (it wasn't a 1300 number) that wasn't even attached to a fax machine.
Should I wait a while longer to see if the 5000 points will be added to my account. I admit that the first thing I did when I received my card, was to ask about the points and this was before I activated it. If the points don't get added to my account, any suggestions on what I can do to make sure that I get them. Do you think I should re fax my application form to the number for initial credit card applications?