I sent a internal message through online banking to question about their rewards scheme, although most of us here have found out how it works, below is the response from Citi:
Dear wxxnxs
Thank you for your email.
As per our Rewards Terms and Conditions, we allocate 1.5 points per AUD
$1 spent on domestic purchases and 4 points per $1 spent on
international purchases of the total value of an eligible transaction
which is debited to your account during the statement period. This means
a transaction for say $30.99 would only earn 45 points. The ?cents?
component of the transaction does not earn points.
Furthermore, we advise that only retail transactions earn points. Please
refer to the list below for the types of transactions that do not earn
points:
- cash advances
- balance transfers
- special promotions
- fees
- purchases of foreign currency and travellers cheques
- foreign exchange and ATM/bank charges
- interest charges
- finance charges
- government charges
- insurance charges
- payments to Citibank loan accounts
- purchases in excess of limits on the account, transactions made in
operating a business and if the account is more than $10,000.00 in
credit only.
For any Rewards points redemptions or enquiries, you may call Citibank
Rewards Service Centre directly on 13 CITI (13 24 84). We are available
24 hours a day, seven days a week.
We hope this clarifies things for you.
If there's anything else we can do to assist you, please let us know and
we?ll be happy to help.
Thank you for using the Citibank Australia Website.
Yours sincerely,
Citibank Online Customer Service Centre
© Citigroup Pty Limited ABN 88 004 325 080 AFSL No. 238098 Australian
Credit Licence No. 238098
citibank.com.au