ragingsheep
Intern
- Joined
- Nov 9, 2015
- Posts
- 74
Putting aside the whole coronavirus issue for a moment...
I had a flight booked for 3 people from early April for 2 and half weeks to Shanghai on China Eastern booked via Classic Rewards. Unfortunately, it looks like China Eastern has cut the departure and return flights entirely from their schedule. There are still other China Eastern flights available but no award seats on those flights.
I spoke to a Qantas agent via the mobile app's chat last night and according to them, my current options are either wait to see if more award seats open up on China Eastern. I asked about a Qantas flight which does seem to be open but the Qantas agent is saying that I'd have to pay difference in the additional fees and charges in cash. Is that right or should it be on them?
Ideally I'd rather fly on China Eastern because it'd suit my Chinese parents more, and it's a newer aircraft (A350 vs A330). Actually, I'd rather not go entirely but due we have some important family issues to attend to and at this point, we're not sure if that can be delayed or not.
I had a flight booked for 3 people from early April for 2 and half weeks to Shanghai on China Eastern booked via Classic Rewards. Unfortunately, it looks like China Eastern has cut the departure and return flights entirely from their schedule. There are still other China Eastern flights available but no award seats on those flights.
I spoke to a Qantas agent via the mobile app's chat last night and according to them, my current options are either wait to see if more award seats open up on China Eastern. I asked about a Qantas flight which does seem to be open but the Qantas agent is saying that I'd have to pay difference in the additional fees and charges in cash. Is that right or should it be on them?
Ideally I'd rather fly on China Eastern because it'd suit my Chinese parents more, and it's a newer aircraft (A350 vs A330). Actually, I'd rather not go entirely but due we have some important family issues to attend to and at this point, we're not sure if that can be delayed or not.