Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

Checking room prior to arrival?

Status
Not open for further replies.

maaz

Junior Member
Joined
Mar 1, 2011
Messages
41
Points
65
I have read on this forum a couple of times in the past that you can check your room prior to arrival - 24 hrs before arrival - in the HHonors app. Is this the case? We have a night booked next week and I would like to check if i have been upgraded to an Executive room - prior to our arrival at the hotel. I am a Gold HH member and know that I cannot expect an upgrade to Executive. I would however like to know beforehand.
 
Last edited:
D

Deleted member 29185

Guest
I have read on this forum a couple of times in the past that you can check your room prior to arrival - 24 hrs before arrival - in the HHonors app. Is this the case? We have a night booked next week and I would like to check if i have been upgraded to an Executive room - prior to our arrival at the hotel. I am a Gold HH member and know that I cannot expect an upgrade to Executive. I would however like to know beforehand.

Log on to your HH account and then click on reservations, then click view/edit for the reservation in question and under Room and Plan Selection, it will show what you are currently going to receive. That may be the same as you booked or it may show an upgrade.....good luck!

EDIT: The above description was for the main web site. Pretty similar for the mobile, but you have to go into "Change Room & Plan Selection" to see your current room. I'm not entirely sure if that changes when you get an upgrade but I'm assuming it does.
 
Last edited by a moderator:
Now with contactless delivery, shop online to get drinks delivered to your door or pick up in-store in 30 minutes. Lowest Liquor Price Guarantee. Biggest Range.

Recommended by the Australian Frequent Flyer

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
43,340
Solutions
10
Points
3,285
Qantas
Platinum
Virgin
Platinum
Of course what may be seen there has occasionally been known to change by the time you check in ... but it gives a reasonable guide ...
 

maaz

Junior Member
Joined
Mar 1, 2011
Messages
41
Points
65
Thank you. I have just been in and had a look and it is now showing a Relaxation Suite for our stay. Hopefully it stays!!
 
D

Deleted member 29185

Guest
Now that sounds like good news. Which hotel out of curiosity? I'd like to know if the relaxation suite also gives a gold access to the lounge. I think it does, but may be hotel dependant.
 

maaz

Junior Member
Joined
Mar 1, 2011
Messages
41
Points
65
Now that sounds like good news. Which hotel out of curiosity? I'd like to know if the relaxation suite also gives a gold access to the lounge. I think it does, but may be hotel dependant.

We are at HOP in Melbourne and enjoying the Relaxation Suite for the whole stay. Yes Relaxation Suite does provide access to Executive Lounge.
 

robd

Established Member
Joined
Nov 8, 2011
Messages
2,268
Points
470
Is there a general consensus as to whether to check-in prior to arrival, particularly in relation to room selection?

I have received an email for my stay tomorrow stating that I can check-in now and select available rooms.

I logged on to the HH app, but can't check/edit the booking from there (think I booked MVP rate), so no Nor1's appearing.

Do you get to see which rooms are available before you check-in and if you don't like what's on offer, back out and just check-in upon arrival?
 
D

Deleted member 29185

Guest
Is there a general consensus as to whether to check-in prior to arrival,

No replies?

For me it's no. Not sure why, but generally (except SYD) I'm happy with what's offered (after all, I usually only book the cellar).
 

robd

Established Member
Joined
Nov 8, 2011
Messages
2,268
Points
470
No replies?

For me it's no. Not sure why, but generally (except SYD) I'm happy with what's offered (after all, I usually only book the cellar).

I waited until I arrived to check in.
 

phat-dave

Member
Joined
Dec 30, 2008
Messages
394
Points
10
i always check the reservation via the app or website the morning of check in to see if their night watchman has given any upgrades :D

i never check in online though, always wait until arrival
 
Status
Not open for further replies.
Top