check in on code share

[laffer]

This is a silly question I know but someone mentioned something to me and I thought I had better check it.

If booked on a BA flight number but flying with QF (as codeshare metal) from Syd to London you check in at the QF desk not the BA desk right?

 

[Mal]

The general rule is that you check in at the airline desk for the actual flight - not your codeshare.

 

[Batesy]

I have checked in at the QF J check in when flying Y as a QP member. Saved me the Y queue at BA counter.

 

[anat0l]

The general rule is that you check in at the airline desk for the actual flight - not your codeshare.

In other words, you check in for the 'metal' flight, i.e. the one actually doing the flying. Just to clarify that.

The problem - especially for novices - is when the issuing party of the codeshare ticket - travel agent, airline etc. - doesn't tell you what the flight number for the metal flight is. Not that it's hard to find, and if staff/airlines/airports are savvy enough then they should really be able to configure their check-in procedures so that the codeshare and metal all check-in at the same set of desks.

 

[Mal]

The problem - especially for novices - is when the issuing party of the codeshare ticket - travel agent, airline etc. - doesn't tell you what the flight number for the metal flight is.

Heh, the BNE-NRT flights are a perfect example of confusion. Both the codeshare (with JAL) and the Qantas metal flights leave about the same time (or at least did when I last flew them!)

You can see the confusion happening at the airport. The first question I was asked when I checked in was "what is your flight number" - obviously they are used to people lining up in the wrong queues or getting confused otherwise.

 

[tuapekastar]

In other words, you check in for the 'metal' flight, i.e. the one actually doing the flying. Just to clarify that.

The problem - especially for novices - is when the issuing party of the codeshare ticket - travel agent, airline etc. - doesn't tell you what the flight number for the metal flight is. Not that it's hard to find, and if staff/airlines/airports are savvy enough then they should really be able to configure their check-in procedures so that the codeshare and metal all check-in at the same set of desks.

This happened to me BA (Before AFF )

It was in 2000, LAX-YVR on a CP flight number (and that's all my ticket/itinerary supplied by TA referenced). I was savvy and curious enough to look it up and discovered it was a codeshare operated by AS.

But I got too clever for myself and thought 'what would the average punter do in this case without the knowledge that AS was involved' - they'd go to CP to check in. So I did - and they advised me to go to AS, where I missed my flight (whole other story - not my fault)

 

[kpc]

This always confuses me so I try not to book codeshares

A few years back, I flew a QF codeshare on Lan metal to Santiago, and after a rather lengthy wait for the QF J counter, I was told that I had to go to the Lan counter...I was not very happy so the kind QF counter checked me in anyway:shock: