Changes to HHonors Program OR a poorly worded letter?

[kpc]

"We're making some changes to the Hilton Honors Programme" - FlyerTalk Forums

 

[kpc]

False Alarm!!

Hi all,

Appreciate your patience while I did some research.

I have confirmed that there will be no upcoming changes to the MyWay Benefits for Diamond and Gold members. This was a misunderstanding and the letter provided on property was inaccurate. We are working to get this corrected to avoid any further confusion.

Again, confirming no changes to the MyWay Benefits.

Thanks again for keeping me in the loop on this one!
Lauren

http://www.flyertalk.com/forum/26614437-post63.html

 

[Punky]

Just a bit of poor wording around the benefits, and then the sense of entitlement folk over interpreting the rest. The first paragraph makes it clear that what they are doing is bringing whatever they do into line with the Global requirements. Then they have just made some errors in explaining what those global requirements are. They certainly haven't said the HHonors overall is changing.

 

[serfty]

I am thinking a copy and past did not go well ...

 

[Deleted member 29185]

Normal programming has been resumed??

 

[kermatu]

This episode confirms two things for me:
1 - the value of having a company rep on such a forum.
2 - hotel management letters to guests are never proof-read.