Card Payment Surcharges Banned in Australia from 2026

[DC3]

They knew the cost of cash back then, so for them the more card payments they receive the more accurate and cheaper it is.

 

[transpactraveller]

That’s why I never quite understood why ALDI did it (only in Australia but nowhere else), must have seen attractive to them as an easy way to make more money somehow? Admittedly, their stores are also much smaller footprint which might help bring security costs down.

This is what always confused me, global business, especially hotel chains, that surcharged in Austalia/NZ but nowhere else on Earth.

 

[drron]

My feelings are that Coles doesn’t want to investigate small theft. A delivery driver from Uber obviously picked up my online order on Sunday and kept it. He messaged me that I should just cancel and get a full refund.
The Coles fellow on their driver problem hotline didn’t even want to know the phone number saying we know this occurs sometimes.

 

[dajop]

It has been a while but if I remember ALDI did not charge for card payments when selecting EFTPOS savings.

Correct. IMHO Aldi adopted an entirely reasonable approach. The surcharge was 0 for EFTPOS (which is fundamentally the right thing) and modest for credit and debit cards .

 

[oz_mark]

My feelings are that Coles doesn’t want to investigate small theft. A delivery driver from Uber obviously picked up my online order on Sunday and kept it. He messaged me that I should just cancel and get a full refund.
The Coles fellow on their driver problem hotline didn’t even want to know the phone number saying we know this occurs sometimes.

They do keep track of these things though. While they may let one occurrence go, they will pick up if there are repeated issues.

 

[MEL_Traveller]

This is what always confused me, global business, especially hotel chains, that surcharged in Austalia/NZ but nowhere else on Earth.

Qatar airways ‘special super early bird’ sale from Australia to Europe in business class… $9870.

Year-round fare from Jakarta… $3000.

Prolly explains why they think they can fleece Aussies.