drron
Veteran Member
- Joined
- Jul 4, 2002
- Posts
- 38,108
having helped out at a family owned cafe in Sydney I have witnessed first hand some of the cough and venom aimed at the staff. frankly the business is better off without such customers as the staff are happier and less likely to leave.
A solo medical practice is also a small business and I did see the reverse as I was one who accepted Amex and I didn't charge a surcharge for any card. I know some only came to see me because of that. Some would still complain because I only bulk billed pensioners. I invited those to go elsewhere and see how they fared. I was one of a very few who charged the common fee.
Went out to lunch today to celebrate the King's birthday. Got charged 15% for the PH> Wasn't personally told about the surchrge but it was on the menu. I didn't complain as I knew the staff in QLD get 2.5 times their base pay.
A solo medical practice is also a small business and I did see the reverse as I was one who accepted Amex and I didn't charge a surcharge for any card. I know some only came to see me because of that. Some would still complain because I only bulk billed pensioners. I invited those to go elsewhere and see how they fared. I was one of a very few who charged the common fee.
Went out to lunch today to celebrate the King's birthday. Got charged 15% for the PH> Wasn't personally told about the surchrge but it was on the menu. I didn't complain as I knew the staff in QLD get 2.5 times their base pay.

