Dear AFFers,
I am having an argument with a ACE insurance representative (who handle AMEX Platinum Card insurance cover) about the issue of complimentary Loss Damage Waiver cover for car rental overseas.
I haven't paid for my return flights on AMEX card. Only the onward flight from Australia is on the AMEX as the return journey was with a different carrier who did not want to accept AMEX.
Does this mean that I can not access the Loss Damage Waiver cover for car insurance either while overseas?
My argument is that LDW should be covered as this what it says in T&C:
ACTIVATION OF LOSS DAMAGE WAIVER COVER:
Cover is effective when You take legal control of the Rental Vehicle and the entire
cost is charged to the American Express Platinum Card Account.
But the consultant says that it must be part of a trip which has been activated by paying with AMEX card.
Any advice?
I am having an argument with a ACE insurance representative (who handle AMEX Platinum Card insurance cover) about the issue of complimentary Loss Damage Waiver cover for car rental overseas.
I haven't paid for my return flights on AMEX card. Only the onward flight from Australia is on the AMEX as the return journey was with a different carrier who did not want to accept AMEX.
Does this mean that I can not access the Loss Damage Waiver cover for car insurance either while overseas?
My argument is that LDW should be covered as this what it says in T&C:
ACTIVATION OF LOSS DAMAGE WAIVER COVER:
Cover is effective when You take legal control of the Rental Vehicle and the entire
cost is charged to the American Express Platinum Card Account.
But the consultant says that it must be part of a trip which has been activated by paying with AMEX card.
Any advice?