I've booked a mixed fare QF domestic return flight with Red E deal outgoing and Flex returning.
Qantas have declined to refund the Flex portion and said the most restrictive class applies to the whole booking (Only Flex is refundable).
Does anyone know where that rule is published. I've checked the rules for each class, the conditions of carriage, tried rebooking (stopping at the credit card screen) and can't see it anywhere.
Qantas have declined to refund the Flex portion and said the most restrictive class applies to the whole booking (Only Flex is refundable).
Does anyone know where that rule is published. I've checked the rules for each class, the conditions of carriage, tried rebooking (stopping at the credit card screen) and can't see it anywhere.