Ditto experiences for the Buggy & at times clunky SQ Website..
The former site was not as pretty, though was more reliable & user friendly.
It sure is a well reputed factor about the website, even for SQ.. Who ever built/maintains the damn thing should be incarcerated in Changi prison for 'degradation" of the national airline.
As is similar problems for the the call centre being trunk through & outsourced to at times lesser quality untrained staff.
I've sent my gripes to SQ management re; these issues & received a fast responded letter mentioning of improvements being immediately implemented.
As always, SQ service recovery is always good, so shall see how the improvements shape up.