Booking international flights in J

[glasszon]

I need to book a J MEL-LHR flight in July/August using SQ or Alaska points, did anyone have experience as to how airlines will accommodate passengers booked using points when there's flight cancellation? Will they book you on revenue seats in a replacement flight or will they cancel your ticket if there are no J awards on the new flights?

 

[Matt_01]

In my experience if the airline cancels your flight be it rewards or revenue you will get two basic options. Option 1 - be put on another flight, it may/not be in the same class and this applies to both rewards and revenue flights. The decision is up to you and only you can weigh up what is more important the need to travel or the want to travel in a particular class. In this case negotiate all points and fee differences prior to accepting the change. Option 2 - play the "involuntary change" card and get all your points and taxes refunded without penalty.