I've not booked Singapore Airlines for about two years now, preferring instead to fly QF. I fly out of Brisbane and got jack of the service and aircraft used by SQ. Everyone raves about the SQ service, particularly in comparison to QF. I must confess that this is not my experience. I fly Business Class and have without exception always had great service from QF crew. I'll concede that down the back it might be different, and domestically their game could improve.
However my biggest gripe is the aircraft. Out of SYD SQ give you the 380 whereas ex BNE they used the oldest, coughpiest Airbus they have. The Business Class seats are the older style sit up and beg seats and the service average. On three consecutive flights my preferred meal choice was not available. Not a big deal, but when one is paying the SQ premium its an issue.
My question is can anyone tell me if this is still the way it is with SQ ex BNE.
Muzfly - Brisbane
QF Platinum
However my biggest gripe is the aircraft. Out of SYD SQ give you the 380 whereas ex BNE they used the oldest, coughpiest Airbus they have. The Business Class seats are the older style sit up and beg seats and the service average. On three consecutive flights my preferred meal choice was not available. Not a big deal, but when one is paying the SQ premium its an issue.
My question is can anyone tell me if this is still the way it is with SQ ex BNE.
Muzfly - Brisbane
QF Platinum