So, I've been stung.
The facts:
- Booked through BestJet
- Booked on 31 October, got e-ticket 31 October
- MEL-LAX-MEL booking on VA, VA ticket (795)
- Called VA to reconfirm yesterday (19/12)
- Ticket was "refunded" on 18/12
- VA say booking is "refunded but not cancelled and not ok to fly" (whatever that means)
- VA can't tell me if refund was from them to BJ, or from BJ to me
- I'll give it a week, if no refund on my CC then I'll do a chargeback
- BJ phone number, website and physical address are all shut.
From FFA Facebook page I seem to be the only one that's had their ticket cancelled so I'm interested to read your comment
.
The worse part in all of this is that when i call VA they keep insisting I speak to BJ directly...
Sigh.