Best rate guarantee

[knasty]

Sorry if this us a noob question - first time considering a BRG claim. Ratestogo has a 15% off deal which applies to an Accor hotel in Austria I am looking to stay at, so 15% off the cheapest rate vs booking direct. The code is freely available on their website. I think this should qualify but wanted to double check if anyone has done the same recently?

 

[Virgin Bart]

Sorry if this us a noob question - first time considering a BRG claim. Ratestogo has a 15% off deal which applies to an Accor hotel in Austria I am looking to stay at, so 15% off the cheapest rate vs booking direct. The code is freely available on their website. I think this should qualify but wanted to double check if anyone has done the same recently?

Pardon my extreme negativity to this scheme. I had tried four times to get a price "beaten" and each time some ridiculous, broken-English and dismissive reply comes through rejecting my claim... And this is with bookings not requiring a code.

Stay away, I wouldn't bother.

 

[knasty]

Thanks for the feedback

 

[Phillippe M]

On a positive note with the BRG, I booked a room for this week at Pullman Cairns International. I saw that there were other cheaper websites (around $20) over 3 nights, so wasn't to worried if it didn't get approved.

So I put the claim in just after booking it on Saturday afternoon, and this morning got confirmation that it had been approved and as it was a prepaid booking, the credit can either be used while at the hotel, or if not used will be refunded on checkout.

So pretty happy about that, so ended up saving an extra $40, which covered the cost of the breakfast!!

 

[M@rcoPolo]

Would BRG also work in case of Accor sales / promotions advertised at lower price than a pre-paid booking already made @ accor.com?