Award Seat Selection Change fee?!

Cddc

Intern
Joined
Apr 3, 2018
Posts
84
As a bronze member selected economy plus seats for the family on an existing classic award flight in manage booking, paid the seat fee via CC and confirmed in banking app. QF provided a seat selection receipt via email, acknowledging payment, has also deducted 5000 points per passenger (not acknowledged in receipt), despite no other changes being made to the flight? Anybody else experienced this? QF IT gremlins?
 
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