Well done! It can be very stressful but if you’re patient and can manage your panic attacks, it really is worth it!Thanks for continuing to post experience, questions and advice on here! I seem to have helped make my first ever LifeMiles flight booking last night... for my parents! They did well - I told them it wasn't for the faint-hearted and we had a few hiccups but seem to have gotten there in the end, with much thanks to things here.
We had some similar issues as listed through the thread - thought posting might keep up-to-date where it's at and help anyone else who might be searching. Their bank initially blocked their account after the transaction for miles purchase, but able to clear quickly. Then the points in the account didn't seem to be loading - had to log out and log back in, not just refresh. Found some availability (was hard - MileagePlus search helped). Then we got all the way to selecting flights and before we could put in passenger details, it returned an error saying to call the helpline! At around 11pm last night we called South America via the number listed above, got a very helpful agent who patiently walked through booking two flights. Shame the website can't do it... but glad to have got it done, close to 12:30am (minus the final payment call yet - once that's done I'll post in successful bookings ) But for now, thanks!
With booking for your folks, did you have to have an account in one of their names or were you able to book it in your own account?
I set up an account for my parents a while back in case I need to book them something in the future, but there’s no way they could do it themselves!
Looking forward to seeing the itinerary in successful bookings thread.