Avianca LifeMiles – Bookings and Discussion

[dajop]

Nice! Thanks for letting me know. I better email later today(Been lazy this week)

It would have taken me longer to compose an email than the length of the call I had to assign a seat. The number I used was +66 2-356-1111

So much easier than back and forth via email. It seems TG don’t outsource to Manila, Sputh Africa, Fiji or India. They have Thai staff who seem to speak OK English.

 

[desafinado74]

It would have taken me longer to compose an email than the length of the call I had to assign a seat. The number I used was +66 2-356-1111

So much easier than back and forth via email. It seems TG don’t outsource to Manila, Sputh Africa, Fiji or India. They have Thai staff who seem to speak OK English.

Thanks for the number
I am hesitant to call them since I am not sure how good their English is.

 

[dajop]

Thanks for the number
I am hesitant to call them since I am not sure how good their English is.

IIRC you press 9 for English (after listening to announcements in Thai it repeeats in English). I had no issues communicating with them for what was a fairly simple request.

 

[YoungModern]

I could not find Turkish Airlines forum so I thought I would post here. Apologies in advance. I am flying TK to Europe next week from SYD and I am thinking whether to book seats in advance or wait until check-in opens to see what seats we are assigned (2pax) without paying for them. I was hoping the flight was not full but according to the fare class info, there are only 5 seats available.

C0 D0 Z0 K0 J0 I0 R0 Y5 B5 M5 A0 H0 S0 O0 E0 Q0 T0 L0 V0 P0 W0 U0 X0 N0 G0

Can someone confirm if the above info confirm the flight is almost full? If it wasn't that full, I was hoping to have the option to have a 'middle' seat empty but my hopes are fading away. Thanks.

 

[twinaisle]

hopes are fading away.

This. Flight is 99% full. Have fun!

 

[desafinado74]

Hello everyone,
Is this the number to call if one decides to cancel an award booking?
+1 866 919 0081. And does it operate on American or Colombian time?
And can you cancel an award booking via email too?

 

[MEL_Traveller]

Hello everyone,
Is this the number to call if one decides to cancel an award booking?
+1 866 919 0081. And does it operate on American or Colombian time?
And can you cancel an award booking via email too?

That’s the cheapest number AFAIK, being a US number.

Works on columbia. time, and then also depends when the lifemiles team is working.

Unless it’s changed very recently, you need to call.

 

[desafinado74]

That’s the cheapest number AFAIK, being a US number.

Works on columbia. time, and then also depends when the lifemiles team is working.

Unless it’s changed very recently, you need to call.

Thank you, i will call them and see what happens.

 

[MEL_Traveller]

Thank you, i will call them and see what happens.

Unfortunately a very expensive exercise.

You don’t need to cancel in advance of travel, you have up to 365 days after the date to cancel for an omits recredit (on payment of the fee).

You could hold out for a schedule change or cancellation to try and mitigate that fee.

 

[desafinado74]

Unfortunately a very expensive exercise.

You don’t need to cancel in advance of travel, you have up to 365 days after the date to cancel for an omits recredit (on payment of the fee).

You could hold out for a schedule change or cancellation to try and mitigate that fee.

Yes, i read about this from Flyertalk a few minutes ago. Just to double check, You can still request a points refund after a no show ? But you still have to pay the USD$200 cancellation fee isn't it ?

And, my current question is related to a TG booking for next month. (I have to postpone the trip due to a health reason)
If i were to do a no show on the original booking, would i get into trouble with TG in a future booking?

 

[MEL_Traveller]

Yes, i read about this from Flyertalk a few minutes ago. Just to double check, You can still request a points refund after a no show ? But you still have to pay the USD$200 cancellation fee isn't it ?

And, my current question is related to a TG booking for next month. (I have to postpone the trip due to a health reason)
If i were to do a no show on the original booking, would i get into trouble with TG in a future booking?

Used to be USD150… gone up since then? Yikes!

But given it’s a health reason, your TI might cover it?

If not, i’d wait to see if there’s a cancellation… but given it’s TG i think that’s fairly unlikely. They seem to have extended turn-around times in AU, and run pretty much to schedule.

No reason why you’d get in to trouble with TG. Lifemiles/Avianca is your agent, If anyone, TG would get stroppy with them.

 

[desafinado74]

Used to be USD150… gone up since then? Yikes!

But given it’s a health reason, your TI might cover it?

If not, i’d wait to see if there’s a cancellation… but given it’s TG i think that’s fairly unlikely. They seem to have extended turn-around times in AU, and run pretty much to schedule.

No reason why you’d get in to trouble with TG. Lifemiles/Avianca is your agent, If anyone, TG would get stroppy with them.

Thank you for your helpful reply.
I have a decision to make then