I just don't understand why Asiana's website is so pathetic, for such a "connected" country.OZ Lhr-Icn-Syd in J x1 for 85K pts + USD 320. Booked online without any issues. Can no longer select seats with phone app (or on full website) so I had to call (1300 767 234) to select seats which I just did
Good bookig, all in F I hope.I just don't understand why Asiana's website is so pathetic, for such a "connected" country.
Anyway, I got LAX-ICN-BKK-SYD (screenshots) (OZ,TG,TG)
I could select seats for all segments via the Thai website
1 Feb MEL is supposed to go double daily with the A350. Now the administrative restrictions have been lifted there's no reason, in theory, for them not to put the plane on. But who knows, they may decide they need it for somewhere else (although TG is usually pretty good at sticking to plane changes, at least initially, once they are announced).CMB-BKK-MEL - J class - 2 pax
114K points and approx $300 in taxes
Mercifully could book this all online without needing to screen shot. Ticketed almost immediately and lets hope that the a350 is up and flying by April when we return.
Also flying the a350 with SQ so will be interesting to compare the two.
Yep saw that and hoping for no more delays or last minute changes - or at least if they are going to change chuck on the 77W1 Feb MEL is supposed to go double daily with the A350. Now the administrative restrictions have been lifted there's no reason, in theory, for them not to put the plane on. But who knows, they may decide they need it for somewhere else (although TG is usually pretty good at sticking to plane changes, at least initially, once they are announced).
Data point on LM ticket and TG irrops, Dec 2017:
Lifemiles J tickets KIX-BKK-PER on Thai Airways.
Aircraft was 3 hrs late into KIX due to European snowstorms so missed connection in BKK. TG check-in in KIX knew this would happen so only checked bags to BKK and told us to sort it out there. KIX staff gave us a meal voucher.
TG had a customer service rep waiting with a card with our names at the gate on arrival in BKK around midnight. Offered overnight accommodation and new flights BKK-DPS-PER the next morning on Thai and Garuda as no Thai J availability on their two daily direct flights. We declined those replacement flights due to the volcano situation in Bali. TG agent said that's all there is, there aren't any other flights available at all unless we were happy to fly Y. We pushed the issue and requested the next available TG J direct flight, which was in 2 days. Agent said we'd need to contact Lifemiles to organise that as Thai had already offered replacement flights. We ignored that comment and pushed harder and eventually the agent agreed to the direct TG J flight two days later.
The TG rep accompanied us from the gate all the way to the airport shuttle pickup outside including golf cart rides and fast immigration.
TG paid for the first night accommodation at the Novotel airport hotel and gave us vouchers for breakfast, lunch and dinner at the Novotel for one day. We paid the second night accommodation and meals etc, which we thought was fair. Used the time as a stopover as we'd never left the airport in BKK before.
Yeah - they started doing the 'you call us' in about June 2017. Works well if you're n the USA - similar time zone and they speak ok English.The email with the booking to check said to call them (in the past they had always called me). Called using Skype, and it took 21 mins to finalise.