I gather the junk email folder has been checked ?
there was a trap in the original booking process in that you had to do one entry for each day, ie total of 4 requests for each separate dat....
email content that advises repachage round of tics...
Congratulations Captain J ,
You have been successful in the SACA Member Test Match ballot for
1 Ticket on the following day(s):
Day 1
Day 4
If you balloted with other Members on any of the above days, they too have been successful for that day and will receive an email notification.
Please note, we will also send an email notification to the Ticketek Account holder who completed your ballot entry.
You can select your seat and redeem your electronic Member entry ticket from
10am Tuesday 1 December until 10am Thursday 3 December, using your unique SACA Member code:
000xx_xx_xx
When you redeem your ticket, you will have the opportunity to:
- Enter the unique SACA Member codes of up to eight other Members you wish to sit with (any Member codes you enter must have also been successful in the ballot for that day). If you do not enter the other Member codes at the start of this process, then we cannot link you later, and you will not be sitting together.
- Select your preferred seating area. You will be assigned the ‘next best available’ seat in that area.
More detailed instructions on how to redeem your ticket via Ticketek (including the Ticketek link) will be emailed to you by end of day Monday 30 November. SACA Member Services will also be available via phone (08 8300 3232) for extended hours (from 9am-8pm) on Monday 30 November to Wednesday 2 December to assist you with this process if you require.
If you have not your redeemed your tickets by
10am Thursday 3 December they will no longer be guaranteed for you, and will become available to all remaining SACA Members via Ticketek, on a 'first-in-first-served' basis, until capacity is exhausted.
Due to the number of Members who have entered the ballot, Guest Passes and complimentary access for children under 10 years of age will not be available for days 1 - 4 of the Test Match.
To accommodate as many Members as possible, seating for SACA Members will be available in the western stand, Riverbank Stand and eastern stand.