Article: The Blessing & Curse of Online Travel Reviews

The title says it all, and I tend to agree.

On a recent trip to Vietnam, we were looking for a place nearby and picked a restaurant rated 4.9 with over 4,000 google reviews. It turned out to be underwhelming, service was average in both attentiveness and attitude, and the food was ok but nothing special, especially for the price.

Towards the end, we realized they were offering free drinks in exchange for 5-star reviews, which explains the inflated rating and volume. It did leave us feeling like it was more of a tourist trap than a genuinely top-tier spot.

That said, most places we’ve tried in Vietnam with ratings between 4.7 and 5.0 and over 1,000 reviews have generally been reliable.

Generally, we don’t tend to leave reviews. And when we do, it’s usually because the experience was poor enough that we feel others should be aware.
There again is another factor… in Australia we have some of the best asian food! The freshest ingredients and excellent chefs. Often the food is better in Australia than the country itself (especially if going ‘local’ in Australia).

Many of the reviews are from travellers who don’t benefit from that kind of quality locally.
 
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top