annoyed in the QC at OOL

[Mr_Gimlet]

Well, what a fiasco. Been up here for a short conference and flew up on Sunday. Received phone call Sunday morning advising me the JQ MEL-OOLflight had been cancelled. Moved onto later flight. No problem. Arrive at airport - flight had not been cancelled.

Now it's Tuesday. Booked on 1615 back to Melbourne. Arrive at airport. Flight cancelled. Have conversation with CSA. They left a message telling me to call 13xx_x. No, that was sunday. Reads log file further - rang this morning at 1030. Check phone - one missed call from withheld at 1030. No message left. Flight was apparently cancelled two days ago.

So here I am at the QC, waitlisted for a flight in three hours, booked on one in 4.5hrs.

I do understand LCCs need to make changes to schedules. But is it too much to ask for a phone message or even an email?

Arrrrrrrgh.

 

[N860CR]

JQ are one of the worst for flight time changes. It's been one of the larger issues since they started and their handling of it is always terrible. Just fly Virgin in future, they're more reliable.