Announcing our New Velocity Frequent Flyer Program

Mogul · Aug 25, 2011

Love the idea of pooling family points and especially SC's.

KitKat · Aug 25, 2011

saw Red Roo lurking..

russ · Aug 25, 2011

Perhaps he/she is hoping to get status matched?

Velocity Frequent Flyer · Aug 25, 2011

Re: WOW - some questions for VA

dk4 said:
So, I assume that the 4 free upgrades (per year) from FLEXI for Platinum are confirmed on the phone after booking, is there anyway to see prior to making a FLEXI booking if upgrades will be available for that sector? (i.e. like on Qantas, where you do a dummy award booking and if there is J seats availability, you buy the economy ticket and then 15minutes later you can confirm the upgrade.)

One would look at seat availability through the normal booking engine online. Upgrades are permitted 24 hours from the time of departure.

dk4 said:
And with Fly Ahead, is that a confirmed seat or standby, and is this requested at the lounge, gate, check-in or service desk?

Confirmed seat.
Gold and Plat members without checked baggage requested at the lounge.

dk4 said:
And finally the lounges passes at every 100 status credits, do these simply show up (automatically as earned) in your account in the same way that the paid passes do? (I really like that idea for the odd occasion when I am travelling with a group of people.)

Yes they will.

dk4 said:
Overall very impressive, I will certainly need to rethink my 2012 gold+gold strategy.

Glad to hear!

Simsy85 · Aug 25, 2011

sooooooo

Does anyone know if Virgin Platinums get anytime access?

Undercover Brother · Aug 25, 2011

Simsy85 said:
sooooooo

Does anyone know if Virgin Platinums get anytime access?

I thought we already did as DJ Gold? *subject to capacity

awilcockson · Aug 25, 2011

Undercover Brother said:
I thought we already did as DJ Gold? *subject to capacity

We do, I think that was a stab at QF.

oz_mark · Aug 25, 2011

Simsy85 said:
sooooooo

Does anyone know if Virgin Platinums get anytime access?

No, only Golds :mrgreen:

(Actually the Lounge Access page has been updated to allow both gold and platinums to have Anytime Access)

Subject to space availability, Velocity Platinum and Gold members are welcome in the Virgin Australia lounge at any time, and do not require a boarding pass.
Velocity Platinum, Gold and Silver members receive additional perks. For more information please visit Velocity Program Benefits.

http://www.virginaustralia.com/Personal/Services/TheLounge/EntryandAccess/index.htm

Simsy85 · Aug 25, 2011

I dunno... I can't find anything about it....

edit: nevermind.

WOOHOOOO

anat0l · Aug 25, 2011

Are the new VRPL T&Cs up? I want to know all the ins and outs of all the benefits......

[lazy web /]

----------
This anat0l content, if it must be known,
Was sent via Aust Freq Fly app, but not from an iPhone.

markis10 · Aug 25, 2011

Virgin Plats also get three guests in as well!

awilcockson · Aug 25, 2011

markis10 said:
Virgin Plats also get three guests in as well!

And a 69Kg luggage allowance!

The one thing that VA is still missing though is advanced seat selection. On QF as a plat I can pretty much guarantee that I will be able to select exit row seats at the time of booking (and if not then a good seat at the front of the plane). I notice that there is a seating preferences (coming soon), but that's not as good as the QF system. It's the only negative (apart from the lack of F lounges

) that I can come up with when comparing the two programs.

oz_mark · Aug 25, 2011

anat0l said:
Are the new VRPL T&Cs up? I want to know all the ins and outs of all the benefits......

[lazy web /]

Don't know why you want the T&C's of the company that runs the program, but the T&C's for the newly launched and renamed Velocity Frequent Flyer program are up.

LiamR · Aug 25, 2011

awilcockson said:
The one thing that VA is still missing though is advanced seat selection. On QF as a plat I can pretty much guarantee that I will be able to select exit row seats at the time of booking (and if not then a good seat at the front of the plane). I notice that there is a seating preferences (coming soon), but that's not as good as the QF system. It's the only negative (apart from the lack of F lounges ) that I can come up with when comparing the two programs.

Totally agree. I'm not a fan of waiting till -24 to be able to do it. I'm not always available nor do I have the time.

Would be nice to be able to do it at the time of booking.

straitman · Aug 25, 2011

serfty said:
I would not be surprised if QFF are/were watching Velocity's movements far more closely than any of the members here.

.... or if they are not then they are sillier than any of us would otherwise think :!:

futaris · Aug 25, 2011

anat0l said:
Are the new VRPL T&Cs up? I want to know all the ins and outs of all the benefits......

Terms & Conditions | Velocity Frequent Flyer

futaris · Aug 25, 2011

Complimentary Fare Upgrades
14.14 In each Total Benefits Period, Platinum members are entitled to redeem a complimentary fare upgrade from a Flexible Fare to a Premium Economy or Business Class fare on four (4) Virgin Australia domestic sectors (Complimentary Fare Upgrade).
14.15 Complimentary Fare Upgrades can be redeemed by calling the Velocity Frequent Flyer Membership Contact Centre, either at the time of booking or to upgrade an existing booking. Complimentary Fare Upgrade requests must be made anytime up to 24 hours prior to the departure of the nominated flight.
14.16 Complimentary Fare Upgrades will expire if not redeemed, by making a booking in accordance with clause 14.15 before your next Review Date. The travel dates for Complimentary Fare Upgrade flights are not required to be within the current Total Benefit Period.
14.17 Platinum Members may choose to redeem a Complimentary Fare Upgrades for a guest who is travelling with them.
14.18 Complimentary Fare Upgrades are subject to the availability of a Premium Economy Class or Business Class seat and on-board catering cannot be guaranteed.
14.19 Platinum Members will earn Status Credits and Points for Complimentary Fare Upgrade flights based on the original fare class booked.

Complimentary Fare Upgrades = the equivalent of SWUs or eVIPs!

(subject to the fares being booked as Flexible (flexi fare) and the request made 24 hours prior)

awilcockson · Aug 25, 2011

futaris said:
Terms & Conditions | Velocity Frequent Flyer

3.25 If you die, VRPL and Virgin Australia will give the executors or administrators of your estate an opportunity to notify VRPL or Virgin Australia within 12 months after your death with their wishes regarding Points allocated to you at the time of your death.

Excellent, so need to have the grieving widow logging into your account to quickly transfer the points out before it gets closed (as you'd need to do with QF).

serfty · Aug 25, 2011

futaris said:
Complimentary Fare Upgrades = the equivalent of SWUs or eVIPs!

Not really, as only fares booked in Flexi can be upgraded.

AA SWU's can be applied from any revenue class and UA from W and 'above'.

Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

simongr · Aug 25, 2011

futaris said:
Complimentary Fare Upgrades = the equivalent of SWUs or eVIPs!

Or upgrade certificates on QF in the old days

Only for use on domestic flights though so some limited benefits.

Announcing our New Velocity Frequent Flyer Program

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