AMEX Westpac Altitude programme ends 24 Feb 2021

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Can anyone help me with the contact number to transfer points out of my previous Altitude Amex account? Got the letters a while ago and have received my new Elevate Platinum Amex card but in the middle of renos so can't find the letter(s). Think there was a cut-off date for on-line transferring after which I need to call a number - the number I am after. I think that if I don't call in time, I will loose the accumulated points.
Thanks
 
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Has anyone who held a Westpac Amex in the past 12 months successfully signed up for another Westpac Altitude rewards card and received the sign up bonus?

I know the terms say it shouldn't be possible but I have spoken to two people from Westpac who've both said I would be eligible (as they can't see the Amex card on my account) and it's tempting to give it a try. The hard part is getting any sort of assurance in writing.
 
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