AMEX Velocity Platinum Card - Free Flight Query

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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

I booked the flight in September.... cancelled in October, re-booked in December for travel in Feb. The AMEX call centre were not very helpful. They quoted me $800 to book MEL-SYD-OOL. So i just booked MEL-OOL over the phone with them, which cost me $195. They then emailed me my ticket, i called Virgin and made the amendment direct with them to travel MEL-SYD-OOL... no fare difference, just a change fee of $35. The chick at AMEX was telling me I couldn't book what i wanted, nor would i earn status credits....
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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