Amex "I'm going to cancel my card" - bonus points given thread.

[adam102]

Not sure how everybody else has gotten on but calling the AMEX platinum helpline after being offerred downgraded cards, I was offerred 1000 points

I think even the agent was a bit suprised at it - could just be me but I think with the coming changes they know many will try it and will see who blinks first

 

[comehither]

1000? Is this a joke.

 

[Quattro]

So I finally went to cancel the platinum charge card as I wasn't using it:

120,000 points if I keep the card open until January 2026. No spend criteria (I asked given it was a timeline to keep open)

 

[motlking]

So I finally went to cancel the platinum charge card as I wasn't using it:

120,000 points if I keep the card open until January 2026. No spend criteria (I asked given it was a timeline to keep open)

Damn they didn't offer me anything. Did you ask or get through to a retention team?

 

[Daver6]

So I finally went to cancel the platinum charge card as I wasn't using it:

120,000 points if I keep the card open until January 2026. No spend criteria (I asked given it was a timeline to keep open)

Great outcome! Did you call or online chat for this?