Amex "I'm going to cancel my card" - bonus points given thread.

[Daver6]

The person I spoke to said that Gold has better insurance than Green. Did not mention the hotel collection. The earn rate of gold/green is 1.5 points per dollar not the Plat 2.25 points per dollar. He said they would simply carry over my plat points, so I assume they're still ascent premium although I did not expressly confirm that.

Post automatically merged: May 19, 2025

Might try again closer to my renewal.

Gold/green isn't ascent premium. You lose the ability to transfer points to QF. That's the spiel I got a few months ago.

 

[iamsuperandrew]

Benefits of gold over green? I did some research and from what I found, gold gets hotel collection but NOT fhr, and it has higher insurance limits. Couldn’t find any benefits other than those for the gold over the green.

Is the points earn on gold / green the same as the plat btw? And are they ascent premium points?

Ive got a platinum personal and FHR is okay but you can get access to a Virtuoso Agent for free which offer the same and often more perks than FHR which is what I have been using lately, send me a DM if you want a link

 

[appaz]

going to downgrade my AMEX platinum, don't see the value anymore. Is QFF the only transfer partner I lose? I'd say QFF is probably the worst value transfer these days anyway...

 

[lovestotravel]

Ive got a platinum personal and FHR is okay but you can get access to a Virtuoso Agent for free which offer the same and often more perks than FHR which is what I have been using lately, send me a DM if you want a link

Plenty of Virtuoso agents out there without needing the Amex

 

[djchuckles]

Is it confirmed dining benefit is ending? That’s a huge removal. I get $400 straight value from that every year

Post automatically merged: Tuesday at 5:42 PM

Plenty of Virtuoso agents out there without needing the Amex

Like me

 

[burneracc]

Is it confirmed dining benefit is ending? That’s a huge removal. I get $400 straight value from that every year

They rework / “enhance” the card every so often from what I’ve read here - maybe they will replace it with something similar in value. It is coming up to that time.

 

[DC3]

Is it confirmed dining benefit is ending?

Not that I’ve seen. It could be extended, for all we know, unless some-one knows more. I’ve made use of it ($200 + $200) for the past two years.

 

[djchuckles]

They rework / “enhance” the card every so often from what I’ve read here - maybe they will replace it with something similar in value. It is coming up to that time.

Lets hope so....

 

[dissector]

They rework / “enhance” the card every so often from what I’ve read here - maybe they will replace it with something similar in value. It is coming up to that time.

Highly unlikely for Amex Plat and products in this category (Centurion). Benefits have been slowly 'evaporating' since at least 2007/8. There has been no mass revolt or walkout as far as I could see. It looks like this heavily reduced offering is perfectly normal - why change business model if everything is going well for Amex?

 

[djchuckles]

Highly unlikely for Amex Plat and products in this category (Centurion). Benefits have been slowly 'evaporating' since at least 2007/8. There has been no mass revolt or walkout as far as I could see. It looks like this heavily reduced offering is perfectly normal - why change business model if everything is going well for Amex?

Yeah sadly so - but if another $400 comes out then i think many will vote with their feet. I’m lucky enough to pay only 750 AF but even without the dining credit I’d probably be questioning that and use my US cards instead…..

 

[MooTime]

Cancelled my Amex Velocity Platinum today.

Loss of Centurion lounge access devaluation did it for me.

My reason for cancelling that I gave when asked was simply the cards been devalued since I received it.

Wasn't offered & didn't ask for any retention offer.
Should've out of interest but would've just delayed the inevitable.

 

[iamsuperandrew]

Cancelled my Amex Velocity Platinum today.

Loss of Centurion lounge access devaluation did it for me.

My reason for cancelling that I gave when asked was simply the cards been devalued since I received it.

Wasn't offered & didn't ask for any retention offer.
Should've out of interest but would've just delayed the inevitable.

whats the loss of Centurion Lounge access?

 

[MooTime]

whats the loss of Centurion Lounge access?

The old AMEX Lounge... it was included in the card as 2 annual guest passes.

The recent changes to the card have removed this access, replaced it you could say with VA annual lounge access, which is fine, just doesn't suit me.

 

[iamsuperandrew]

The old AMEX Lounge... it was included in the card as 2 annual guest passes.

The recent changes to the card have removed this access, replaced it you could say with VA annual lounge access, which is fine, just doesn't suit me.

Sorry, I mis-read this as the Platinum Personal

 

[danielwang002]

Gold/green isn't ascent premium. You lose the ability to transfer points to QF. That's the spiel I got a few months ago.

Seems there is another charge card called "Rewards Advantage" Card, I saw this after I received my Green card there is a brochure inside has 3 different charge cards other than Plat : Gold Green and this one.

Rewards Advantage Card Benefits | AMEX Australia

Rewards Advantage Card Benefits Rewards Advantage Card BenefitsRewards Advantage Card BenefitsRewards Advantage Card Benefits

www.americanexpress.com

I did heard from someone in this forum saying this "Rewards Advantage" Card has the ability to trf to QFF. However they guy didnt provide me this function when I called and downgraded. It could be forever discountiued maybe. The pts/$ earning is about the same as Gold/Green so may not worth it that much

Post automatically merged: Yesterday at 4:33 PM

Is it confirmed dining benefit is ending? That’s a huge removal. I get $400 straight value from that every year

Post automatically merged: Tuesday at 5:42 PM

Like me

200+200 and Amazon prime all due to end 31 Dec 2025 - Let's see if they gonna re-instate or do something else. Losing those two pretty much you at least lose about $280 worth of benefit

 

[djchuckles]

Seems there is another charge card called "Rewards Advantage" Card, I saw this after I received my Green card there is a brochure inside has 3 different charge cards other than Plat : Gold Green and this one.

Rewards Advantage Card Benefits | AMEX Australia

Rewards Advantage Card Benefits Rewards Advantage Card BenefitsRewards Advantage Card BenefitsRewards Advantage Card Benefits

www.americanexpress.com

I did heard from someone in this forum saying this "Rewards Advantage" Card has the ability to trf to QFF. However they guy didnt provide me this function when I called and downgraded. It could be forever discountiued maybe. The pts/$ earning is about the same as Gold/Green so may not worth it that much

Post automatically merged: Yesterday at 4:33 PM

200+200 and Amazon prime all due to end 31 Dec 2025 - Let's see if they gonna re-instate or do something else. Losing those two pretty much you at least lose about $280 worth of benefit

They’ve always had an end date in terms, but that’s different to them being permanently removed as card benefits.

I would cancel even my ($750 card) if they do that. Would be a straight $480 reduction in value for me. Leaving the only value (for me) being the travel credit and Accor Plus. But I’d be paying pretty much retail for them with the fee

 

[danielwang002]

They’ve always had an end date in terms, but that’s different to them being permanently removed as card benefits.

I would cancel even my ($750 card) if they do that. Would be a straight $480 reduction in value for me. Leaving the only value (for me) being the travel credit and Accor Plus. But I’d be paying pretty much retail for them with the fee

I agree we will see what happens. They could choose not to extend as they advised an end date. Which would be way easier in their legal terms to not extend it

 

[burneracc]

Losing those two pretty much you at least lose about $280 worth of benefit

480 no? I find it hard to imagine that an AFFer / plat charge holder wouldn't be overseas at least once per year.

 

[danielwang002]

480 no? I find it hard to imagine that an AFFer / plat charge holder wouldn't be overseas at least once per year.

Yeah 280 or 480... Sadly i am one of the person u said and due to China mainland does not have any eligible restaurant...

 

[burneracc]

Yeah 280 or 480... Sadly i am one of the person u said and due to China mainland does not have any eligible restaurant...

Could stop by HK? There are a bunch of locations there and its not that far away

Also a side note on the global dining credit thing - this is such a staple of both the Australian and other international amex cards (including the UK, Singapore, HK, Canada, France, etc etc) that unless they are killing the program globally, I'd be surprised if it isn't renewed, doubly so considering how high the AF is here.

As others have commented, if they remove it then I also probably would have to think twice about renewing. However as it stands, I'm currently 7 months in and have gotten ~$2000 aud in value back so far from holding the card, excluding all points earn. EOY I'd forecast that I hit $3.5k+ in value, but even at my membership years "value" so far I am still ahead even ignoring the dining credits.

There is also genuine value in the card as a financial instrument as a charge card, and on top of this other intangibles like the customer support (not sure where else I can be on the phone with a support rep in under 60 seconds) as well as the app being polished have to have *some* value. Free supps, and if we are being honest, the metal card also both add to the experience. It's a sticky product / ecosystem.

Also if any amex reps are listening in here - I'd be perfectly happy losing all of the dining and amazon prime credits and whatever else, IF the card had two major changes:

1. Points multiplier on travel spend
2. 0% FX fee

If it's a travel card, give it travel card features. The qantas ultimate gets 2x points on QF spend. The plat charge in the states gets 5x on travel spend. Give us SOMETHING on travel spend here.