Thanks MEL - we certainly aren't staff...
Perhaps next time we will ask for them. Having said that. whilst we were descending into Dubai there was the usual video advising us of all the things we should know about the airport, and they mentioned where to find your limo, which reminded us that we had forgotten to book for a pickup in Dusseldorf. During the layover in the lounge, we asked whether it was too late to book one, and they immediately sent an email. Said they could not guarantee one on arrival as they usually need 48 hours notice. Lo and behold, on arrival in DDF, not only were our bags the first two on the carousel, but there was a man waiting for us with our name on his board. Not only was he a good limo driver, but quite a historian as well, and he gave us a potted history of DDF on the way to our hotel. In the end, probably a better result than a couple of amenity kits.