ALL Accor+ Explorer Membership Discussion

[dairyfloss]

Thanks, the 10 nights I am waiting on will bump me to Platinum @HappyFlyerFamily

You only have 20 or less bonus nights at the moment, right? Assessment after today will only factor 30 bonus nights total.

There’s also an outside chance that they may reassess everyone at the end of the year based on the new criteria, but given how big the impact would be there, I don’t think they’d be brave enough to do that at the 1st assessment point; they’ll leave it for Jan 2027 to have their big cull.

 

[Flyfrequently]

You only have 20 or less bonus nights at the moment, right? Assessment after today will only factor 30 bonus nights total.

There’s also an outside chance that they may reassess everyone at the end of the year based on the new criteria, but given how big the impact would be there, I don’t think they’d be brave enough to do that at the 1st assessment point; they’ll leave it for Jan 2027 to have their big cull.

To clarify, I have 31 stayed/paid nights for 2025 @dairyfloss
+ 20 bonus nights today =51

And if I get the promised 10 after 1 October = 61 nights = Platinum - is my understanding correct?

 

[JustSlash]

To clarify, I have 31 stayed/paid nights for 2025 @dairyfloss
+ 20 bonus nights today =51
View attachment 473076
And if I get the promised 10 after 1 October = 61 nights = Platinum - is my understanding correct?

Technically, yes but I’ve heard mixed feedback. Some say the 30 nights only apply to people who signed up after Oct 1st.

As for the extra 10 nights for those who joined before then… I guess we’ll find out tomorrow. Wouldn’t be shocked if they quietly skipped us on that one, though wouldn’t be the first time, right? =S

 

[antycbr]

Technically, yes but I’ve heard mixed feedback. Some say the 30 nights only apply to people who signed up after Oct 1st.

As for the extra 10 nights for those who joined before then… I guess we’ll find out tomorrow. Wouldn’t be shocked if they quietly skipped us on that one, though wouldn’t be the first time, right? =S

Though if you join in September like I did, they made it very clear that you’d get moved up to Gold on 1 October.

 

[dairyfloss]

To clarify, I have 31 stayed/paid nights for 2025 @dairyfloss
+ 20 bonus nights today =51
View attachment 473076
And if I get the promised 10 after 1 October = 61 nights = Platinum - is my understanding correct?

Yes - you’ll be fine. Was just concerned you might have been relying on more than 30 ‘bonus’ nights to make status and that wouldn’t have worked out

 

[GCC]

Just logged in to make a booking and my 2 SNU’s have vanished from my account.

 

[bits]

Just logged in to make a booking and my 2 SNU’s have vanished from my account.

"In preparation for the launch of ALL Accor+ Explorer on 1 October 2025, we’ll be making some important updates behind the scenes.

Our website will undergo maintenance on 30 September 2025, as we prepare to welcome you to a new era of travel, dining, and discovery.

During this time, you will not be able to:

• Book your Stay Plus complimentary night
• Access any vouchers you may have"

 

[jokes128]

Not only that as bits posted.

My wife's and my Accor Plus membership year ends 30/9/2025 and we decided against renewing. The Stay Plus night becoming 1 paid+1 free was the deal breaker for us.

So we were using our cards for a last time yesterday(30/9/2025), for both lunch and dinner. After paying for lunch(4 diners) with our 2 cards at around 3pm, as soon as the membership numbers were copied down and 50% discount applied, my digital card in app has changed from "Accor Plus Gold Member" to just "Gold Member", with a slightly different set of membership number shown on digital card. My wife's card was not affected at that point and still showing "Accor Plus Gold Member" and I asked her to screenshot that immediately.

Then at dinner(just 2 diners as I didn't screenshot my Accor Plus digital card before the changeover and would not get 50% off if 4 diners), when it came time to pay, my wife's account has been downgraded to "Gold Member" as well. And the waiter wouldn't provide Accor Plus discount as he said my wife's digital card showed that she is not Accor Plus member. I objected and the waiter asked us to speak to the cashier person.

Then I showed the cashier the screenshot of my wife's digital card we captured before the downgrade. The cashier asked to "update" the card and pressed on screen and found that it was a screenshot, and declined to apply Accor Plus discount. Finally I told her that the screenshot showed the expiry date of 30/9/2025 so we are still eligible to use the benefits for dinner on 30/9/2025(and having dined at the same restaurant using both our Accor Plus cards 2 days prior, proving we have membership 2 days ago and therefore should last until 30/9/2025 probably helped). With this the cashier accepted my argument and applied the 50% discount.

So no real loss for us overall, but I don't think it's fair for me to have to fight for the discount and also the outcome might have been quite different if I didn't ask my wife to screenshot her Accor Plus digital membership card before it was downgraded some hours before midnight.