Nigelinoz
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http://www.travelmole.com/stories/1137829.php
AUCKLAND - Air New Zealand has challenged domestic competitors in New Zealand to start reporting their On-Time Performance (OTP) based on a standard 10-minute window.
ANZ says that 86 percent of its 15,357 flights operated by 68 aircraft departed within 10 minutes in July.
Group executive Bruce Parton said the 15-minute window adopted by rival Pacific Blue was a slap in the face to Kiwi travellers.