For the past seven years Air New Zealand has been part of a trans-Tasman alliance with
Virgin Australia. A lot has changed over that time so we recently undertook a review of this relationship which has resulted in a decision to end the alliance and return to operating independently in the Tasman market with effect from 28 October this year.
Over recent years Air New Zealand has built up a significant presence in Australia which we believe makes this the right time for us to focus on our own strategic objectives. We operate direct to eight Australian cities, and from October we will deliver an improved schedule. We look forward to sharing details of this soon.
We are pleased to be able to serve our customers better and deliver a more consistent customer experience by flying them on our aircraft, with our product offerings and our friendly Kiwi service.
If you wish to travel or are travelling across the Tasman prior to 28 October, there is no change and current alliance conditions and entitlements will apply.
If you already have a booking across the Tasman and your travel is after 28 October, you don’t need to do anything. If you booked direct with Air New Zealand and there are any changes to your flights, we will be in touch in the next few weeks to let you know. If your booking was not made directly with Air New Zealand, then your ticketing agent will be in touch regarding any changes.