Question - AI flights not bookable using KF miles? | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Question AI flights not bookable using KF miles?


Active Member
AFF Supporter
May 16, 2015
My Map
I was advised this morning by KF agent (there was a memo) that AI is upgrading their system and they are not allowed to make any AI flight bookings, including commercial bookings. They could see award availability with AI but just can't book it. Apparently, this is the case since March this year. I did a follow up call later in the morning and the shift supervisor confirmed this information. Anyone made any AI flight bookings in the last 5 months or so?


Senior Member
AFF Supporter
Aug 21, 2011
My Map
That is certainly bizarre, especially if - as you say - this has been the case for 5 months already. How long does it take to fix something like this? :oops:

It's definitely still possible to book award seats on Air India using other Star Alliance programs, so it appears to be a KrisFlyer issue.

I'd also be interested to hear if anyone has managed (or tried) to redeem KrisFlyer miles on Air India recently.

AFF on Air Podcast

  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York - a feat it aims to achi ...
  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you're new to the world of frequent flyer points - or moving to a new country - it can be difficult to know where to start. In this episode, Matt discusses the consider ...
  • Travel Insurance – AIR016
    Sat, 27 Jul 2019 07:34:12 AEST
      They say that if you can't afford travel insurance, you can't afford to travel! In this episode, Matt chats to James Green about the importance of travel insurance, and wh ...
  • The Qantas Oneworld Award – AIR015
    Sat, 13 Jul 2019 02:07:50 AEST
      Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episod ...

Community Statistics

Latest member