Account Details on new website

[mark62]

Just used the new Accor website and although I can access My Account okay I can't for the life of me find any links to my points balance and status. My profile is there and hotel stay history, but no points balance or points history. I have tried all the links on the My Account page. Can anyone advise?

 

[oz_mark]

Just used the new Accor website and although I can access My Account okay I can't for the life of me find any links to my points balance and status. My profile is there and hoyel stay history, but no points balance or points history. I have tried all the links on the My Account page. Can anyone advise?

I had the same problem last night. Couldn't find it anywhere.

 

[Beta4Me]

That explains why it's broken in AwardWallet now.

 

[oz_mark]

It's unavailable at the moment. Apparently due back Wednesday afternoon (Paris time I guess).

 

[oz_mark]

Some of the details are back on line now. A few glitches here and there, but at least there is something now.

 

[ozmille]

I have just been able to find my points balance! Somewhere under My Loyalty Card and then history I think.

 

[blackcat20]

If you log in, you are taken to your dashboard, and your points are shown top right.

 

[mark62]

Yes all seems to be there now. And I don't think I lost any points or status in the changeover