Account Details on new website

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mark62

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Just used the new Accor website and although I can access My Account okay I can't for the life of me find any links to my points balance and status. My profile is there and hotel stay history, but no points balance or points history. I have tried all the links on the My Account page. Can anyone advise?:confused:
 
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mark62 said:
Just used the new Accor website and although I can access My Account okay I can't for the life of me find any links to my points balance and status. My profile is there and hoyel stay history, but no points balance or points history. I have tried all the links on the My Account page. Can anyone advise?:confused:
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I had the same problem last night. Couldn't find it anywhere.
 
It's unavailable at the moment. Apparently due back Wednesday afternoon (Paris time I guess).
 
Some of the details are back on line now. A few glitches here and there, but at least there is something now.
 
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I have just been able to find my points balance! Somewhere under My Loyalty Card and then history I think.
 
If you log in, you are taken to your dashboard, and your points are shown top right.
 
Yes all seems to be there now. And I don't think I lost any points or status in the changeover :)
 
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