Accor Stay Plus FREE Night Allocation and Availability

[serfty]

Accor are promoting a tool where you can observe dates with no Accor Explorer Plus benefits at a property. You need to select a specific property and can select a date range.

https://help.accorplus.com/hc/en-au/articles/49291532869913-Will-the-new-Stay-Plus-FREE-Night-be-subject-to-allocation-and-availability

Blackout dates are applicable and can be found here: Accor Blackout dates

For example, here are the results for Pullman Melbourne City Centre with a date range Nov 1st to Mar 1st:

Loyalty program

Blackout dates
See the dates when your benefits are not valid at a hotel due to an exceptional event.

Find a hotel
Hotel name

Pullman Melbourne City Centre

Arrival date 01/11/2025
Departure date 01/03/2026

Search

6 dates in exception for Pullman Melbourne City Centre

Dates (dd/mm/yyyy) Reason

2025
01/11/2025 CONCERT
31/12/2025 NEW YEARS EVE

2026
21/01/2026 SPORTS EVENT - CHAMPIONSHIP
22/01/2026 SPORTS EVENT - CHAMPIONSHIP
23/01/2026 SPORTS EVENT - COMPETITION
24/01/2026 SPORTS EVENT - CHAMPIONSHIP

 

[muppet]

Thanks @serfty very helpful.

Although I thought the whole point of the change was the new Stay+ wouldn’t have blackout dates?

Edit: just checked Sydney Sofitel Wentworth for 17-19 October - not listed as a blackout date and yet no availability for Stay+.

 

[serfty]

Thanks @serfty very helpful.

Although I thought the whole point of the change was the new Stay+ wouldn’t have blackout dates?

Edit: just checked Sydney Sofitel Wentworth for 17-19 October - not listed as a blackout date and yet no availability for Stay+.

I'd suggest you point this out using one of the methods listed here:

https://help.accorplus.com/hc/en-au/articles/360041438133-How-do-I-contact-Member-Care

It's either a teething problem or some hotels are taking the proverbial!

 

[aikman]

LoyaltyLobby already asked Accor and their response was

We were in touch with ALL Accor+, who told us that the hotel availability is monitored and properties are followed up.

 

[Daver6]

They still haven't resolved the issue with availability for some Raffles hotels despite the website stating it would be resolved on 2nd October.

 

[elanshin]

Definitely a whole bunch in Singapore aren't following yet as i see not available for quite a few on the days I'm looking at.