Hi All,
Can you just put an AAFF # into the FF spot on a QF domestic booking on the Qantas web site? Or do you need to book through an agent? Or is it best to put in no # and update the booking from the BA site?
Appreciate any pointers on this - I made AA Plat after a RTW trip and want to credit all non-red-edeals to AA now.
Matt.
Hi Matt,
In my experience, I can't add mine or my wife's AA FF number to an online purchased
QF ticket. Whilst the interface implies you can, it's rejected until you remove
the FF number or change it to a QF number (at least that's my experience).
This shouldn't matter as you think you would be able to get things sorted
at the airport upon travel. Unfortunately, in my experience, something like
1 in 10 QF staff members know how to correctly change the FF number on
a ticket.
I gather from what I'm frequently told that the FF number shows up in two
places on a PNR (of course I'm never told that that succinctly). One that is
printed on the boarding pass, and one that it passed to FF department. So
I'm always told not to worry that what's on the boarding pass doesn't match
what I want. Unfortunately I rarely see the points in these cases.
I don't know if things have improved with the new QF check in system - I've just
about given up buying QF tickets online. Amex give me the same price plus a percent
or two (which is way less than the QF booking fee), and they sort out the frequent
flyer number with QF.
Cheers.