Hi all
I just booked for my folks current trip via AA.com for $1,738USD
KUL to LON (Malaysian air) transit only
LON to FCO (BA) then make own way to LIS 5 days later
LIS to CLT (US Airways) then make own way to NYC 6 days later
JFK - LON (BA) Transit only
LON to KUL (Malaysian air)
All ticketed on AA
Now trying to figure out checked in luggage. At time of booking three separate AA sales people via call center told me I would get 2 x bags 23KG a bag for entire trip.
However now online reservation shows,
no info about baggage for KUL to FCO
2 x bag at 23kg each for LIS to CLT
1 x bag at 23kg for JFK to KUL + $100 for an extra bag
So does this mean I dont get 2 x bags at 23kg each for entire ticket?
Also in the e-ticket they emailed me it says:
Baggage Information
Baggage charges for your itinerary will be governed by US Airways BAG ALLOWANCE -LISCLT-02 Pieces/ US Airways /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM BAG ALLOWANCE -JFKKUL-01 Piece/BA/UP TO 51 LB/23 KG AND UP TO 81 LINEAR IN/208 LINEAR CM 1STCHECKED BAG FEE-LISCLT-USD0.00/ US Airways /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 1STCHECKED BAG FEE-JFKKUL-USD0.00/BA/UP TO 51 LB/23 KG AND UP TO 81 LINEAR IN/208 LINEAR CM 2NDCHECKED BAG FEE-LISCLT-USD0.00/ US Airways /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 2NDCHECKED BAG FEE-JFKKUL-USD100.00/BA/UP TO 51 LB/23 KG AND UP TO 81 LINEAR IN/208 LINEAR CM ADDITIONAL ALLOWANCES AND/OR DISCOUNTS MAY APPLY
What does this mean:
Baggage charges for your itinerary will be governed by US Airways BAG ALLOWANCE -LISCLT-02 Pieces
I called AA USA and AA Malaysia but they useless, they keep telling me its 1 bag at 23KG only and they cant see the emailed e-ticket info where is says my baggage charge is governed by US Airways, and also even if they could see it they say they dont know what that means.
But also online reservation details in baggage section says this:
Most Significant Carrier
Based on your travel, one airline is designated as the Most Significant Carrier, and that airline's baggage allowances and charges apply to your entire journey.
Interested in learning more?
So now who is the most significant carrier, is it US Airways and if it is why cant AA call centre tell me that, instead they tell me its 1 x bag 23KG as per their screen.
Any help be appreciated
EDIT: Also as a side note, I booked for myself via BA
AUH - FCO (via LON)
LIS - CLT
JFK - AUH (via LON)
I have same story, only 1 x bag at 23kg for entire trip and online manage reservation gives me option of buying more bags, except for LIS - CLT.
I thought if traveling to USA I would get 2 x bags 23kg each for entire trip.
I just booked for my folks current trip via AA.com for $1,738USD
KUL to LON (Malaysian air) transit only
LON to FCO (BA) then make own way to LIS 5 days later
LIS to CLT (US Airways) then make own way to NYC 6 days later
JFK - LON (BA) Transit only
LON to KUL (Malaysian air)
All ticketed on AA
Now trying to figure out checked in luggage. At time of booking three separate AA sales people via call center told me I would get 2 x bags 23KG a bag for entire trip.
However now online reservation shows,
no info about baggage for KUL to FCO
2 x bag at 23kg each for LIS to CLT
1 x bag at 23kg for JFK to KUL + $100 for an extra bag
So does this mean I dont get 2 x bags at 23kg each for entire ticket?
Also in the e-ticket they emailed me it says:
Baggage Information
Baggage charges for your itinerary will be governed by US Airways BAG ALLOWANCE -LISCLT-02 Pieces/ US Airways /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM BAG ALLOWANCE -JFKKUL-01 Piece/BA/UP TO 51 LB/23 KG AND UP TO 81 LINEAR IN/208 LINEAR CM 1STCHECKED BAG FEE-LISCLT-USD0.00/ US Airways /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 1STCHECKED BAG FEE-JFKKUL-USD0.00/BA/UP TO 51 LB/23 KG AND UP TO 81 LINEAR IN/208 LINEAR CM 2NDCHECKED BAG FEE-LISCLT-USD0.00/ US Airways /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 2NDCHECKED BAG FEE-JFKKUL-USD100.00/BA/UP TO 51 LB/23 KG AND UP TO 81 LINEAR IN/208 LINEAR CM ADDITIONAL ALLOWANCES AND/OR DISCOUNTS MAY APPLY
What does this mean:
Baggage charges for your itinerary will be governed by US Airways BAG ALLOWANCE -LISCLT-02 Pieces
I called AA USA and AA Malaysia but they useless, they keep telling me its 1 bag at 23KG only and they cant see the emailed e-ticket info where is says my baggage charge is governed by US Airways, and also even if they could see it they say they dont know what that means.
But also online reservation details in baggage section says this:
Most Significant Carrier
Based on your travel, one airline is designated as the Most Significant Carrier, and that airline's baggage allowances and charges apply to your entire journey.
Interested in learning more?
So now who is the most significant carrier, is it US Airways and if it is why cant AA call centre tell me that, instead they tell me its 1 x bag 23KG as per their screen.
Any help be appreciated
EDIT: Also as a side note, I booked for myself via BA
AUH - FCO (via LON)
LIS - CLT
JFK - AUH (via LON)
I have same story, only 1 x bag at 23kg for entire trip and online manage reservation gives me option of buying more bags, except for LIS - CLT.
I thought if traveling to USA I would get 2 x bags 23kg each for entire trip.