A $5000 mistake. :(

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hi all, just thought I'd provide an update on my original issue.
I contacted @madrooster and using his travel agent magic, he was able to get SQ and VA to talk to each other and we got the name fixed.
They couldn't change the original booking, so a replacement reward booking was made for my son, with all the same details/points/cost/class, except now with the correct name. Thanks to @madrooster for your help with this issue. What a great outcome.
 
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Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

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fkn_ace said:
hi all, just thought I'd provide an update on my original issue.
I contacted @madrooster and using his travel agent magic, he was able to get SQ and VA to talk to each other and we got the name fixed.
They couldn't change the original booking, so a replacement reward booking was made for my son, with all the same details/points/cost/class, except now with the correct name. Thanks to @madrooster for your help with this issue. What a great outcome.
Click to expand...
Great outcome, and shows how valuble this community is to all of us, being new to this forum it also confirms even at my age its never to late to learn from others mistakes and how they worked through things to resolve.
 
fkn_ace said:
hi all, just thought I'd provide an update on my original issue.
I contacted @madrooster and using his travel agent magic, he was able to get SQ and VA to talk to each other and we got the name fixed.
They couldn't change the original booking, so a replacement reward booking was made for my son, with all the same details/points/cost/class, except now with the correct name. Thanks to @madrooster for your help with this issue. What a great outcome.
Click to expand...

That's a great outcome and thanks for posting an update.

How much did it cost you?
 
knagelli said:
My kid was only an year at that time and hence I could not have taken the chance.
Click to expand...

Threaten to leave your child with the check-in agent and tell them that you will collect him/her when you fly back in :)
 

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