50000 Bonus Aeroplan points with new HSBC Star Alliance Card

[MEL_Traveller]

Actually I received neither the approval nor email with star alliance id . Checked all folders

Did you receive other correspondence by email? Any chance there’s a mistake with your email address they have in file?

You should have got at least two or three during the process… including approval and the star alliance ID.

 

[blacksultan]

Did you receive other correspondence by email? Any chance there’s a mistake with your email address they have in file?

You should have got at least two or three during the process… including approval and the star alliance ID.

I only got first email saying documents need to be uploaded for approval
Approx how long does it take to receive card ?
Star alliance rewards have responded to say ID can be ascertained from HSBC app once physical card is activated .

 

[blacksultan]

I’D received from star alliance CS . How long before details on points earning from transaction comes through on star alliance rewards account ?

 

[MEL_Traveller]

I’D received from star alliance CS . How long before details on points earning from transaction comes through on star alliance rewards account ?

Good question. Transactions post same as any other credit card, you can’t however view those on line.

But the points I think you can view on your star alliance account (the rewards one, not the airline one).

I thought I’d made the required spend but wasn’t sent my nomination for star gold. It turns out I’d paid a government fee. While I guessed that pretty quick, I don’t think it was confirmed until my statement had posted and it then showed up on the star alliance website.

It the quickest way to find out is that you’ll automatically get sent a nomination email once you hit the required spend.

 

[sudoer]

Application data point...

6 Jan 1:30pm. Applied, online ID verification worked well, instant conditional approval. Uploaded payslip.

7 Jan 10:05am. Approved.

8 Jan 9:00am. Star Alliance Rewards ID received.

Very smooth process. Hoping the card arrives before P2 has some major dental work done on Wednesday!

 

[blacksultan]

Good question. Transactions post same as any other credit card, you can’t however view those on line.

But the points I think you can view on your star alliance account (the rewards one, not the airline one).

I thought I’d made the required spend but wasn’t sent my nomination for star gold. It turns out I’d paid a government fee. While I guessed that pretty quick, I don’t think it was confirmed until my statement had posted and it then showed up on the star alliance website.

It the quickest way to find out is that you’ll automatically get sent a nomination email once you hit the required spend.

One remedy might be to pay govt using zip and then pay zip using the card . Waiting to see if this works for hsbc .

 

[MEL_Traveller]

One remedy might be to pay govt using zip and then pay zip using the card . Waiting to see if this works for hsbc .

I used snip!

 

[blacksultan]

I used snip!

Yeah but that costs !

 

[blacksultan]

Are the points transferred to star alliance rewards portal only on issue of statement ?

 

[MEL_Traveller]

Are the points transferred to star alliance rewards portal only on issue of statement ?

The terms and conditions can be found here: https://www.hsbc.com.au/content/dam/hsbc/au/docs/pdf/star-alliance-terms.pdf

See 3.1, the points are transferred shortly after the statement period.

 

[blacksultan]

Has anyone used the card to pay zip pay ? Are rewards and sign up points earned for payments to zip pay ?

 

[Brissy1]

for fast access to the call centre (aeroplan)

I called Aeroplan 800 number yesterday, was greeted with the auto "thank you for being a 50k member"... followed by a 2½ wait!

 

[MEL_Traveller]

I called Aeroplan 800 number yesterday, was greeted with the auto "thank you for being a 50k member"... followed by a 2½ wait!

exactly! that’s worth a fair chunk of the annual fee.

 

[kamchatsky]

I called Aeroplan 800 number yesterday, was greeted with the auto "thank you for being a 50k member"... followed by a 2½ wait!

Minutes or hours?