5,000 bonus points booking holiday online

[bambbbam2]

Bookings - Holidays - Home Page

A reasonable deal if travelling anyway..

 

[JohnK]

The 10,000 bonus points offer was much better. It is a shame that the current QF flight specials do not cover the beginning of August.

Do note that the bonus points for the promotion post within about 4 weeks but I am still waiting for the Qantas Holidays spend points and the hotel points for early January and late February. I have sent a fax to QFF service centre.

 

[albatross710]

I too am missing points form this promotion. Have rang Qantas Holidays 3 times since and each time they say they are dealing with a backlog and they will post soon. I'm just putting a letter into QFF today.

Does anyone have a link to the original offer as the offer doesn't appear on the above link anymore.

PS: Quite a bundle of missing points going in the post today

• 2000 missing from Westpac earth+ card bonus points
• 5000 Qantas Holidays/Readyrooms missing
• ~800 Novotel points
• ~200 Ibis points (not sure on this one.)

It certainly pays to keep an eye on the various "partner" programs.

 

[JohnK]

5,000 Extra Points on Qantas Flight + Hotel Packages

I faxed the receipts from the previous promotion through to the QFF service centre when I didn't receive the FF points for the QF Holidays spend (I received the bonus points) and the reply was for me to contact QF Holidays direct and they will sort out the crediting of FF points.

Still no FF points and it is almost time to call QF Holidays again. Round and round in circles....

 

[albatross710]

Round and round in circles....

Thanks for the link. I am doing the same roundabout with Westpac. Wetspac say to "contact QFF. Surprisingly QFF say to "contact Westpac."

My thoughts are that the crediting of flight related points works very well. The various partner 'bonus' programs are invented in the Marketing Department and don't make it onto the IT reporting agenda.

As the motto goes "Never let the implementation get in the way of the sale."

 

[oz_mark]

Thanks for the link. I am doing the same roundabout with Westpac. Wetspac say to "contact QFF. Surprisingly QFF say to "contact Westpac."

My thoughts are that the crediting of flight related points works very well. The various partner 'bonus' programs are invented in the Marketing Department and don't make it onto the IT reporting agenda.

As the motto goes "Never let the implementation get in the way of the sale."

or "don't confuse sales with delivery" (FWIW I have had no trouble getting Westpac points across)

 

[albatross710]

My Westpac points normally post as well.

I took an earth+ card to use for purchasing bonus points (and the travel insurance) when purchasing Qantas services. The points for the total post OK, the bonus points for Qantas services post OK when purchased via the Qantas merchant facility. I bought a qantas package via Flight Centre but didn't receive the bonus points. The earth+ T&Cs don't mention having to use a particular merchant, just a spend on "services."

I can see why they will say it will not attract bonus points but it isn't consistent with their T&Cs. Prior to making the transaction and just to make sure of the bonus status I rang both the Westpac earth+ & QFF call centres whom both said it would work. It didn't.

Will report back when resolved.

 

[oz_mark]

My Westpac points normally post as well.

I took an earth+ card to use for purchasing bonus points (and the travel insurance) when purchasing Qantas services. The points for the total post OK, the bonus points for Qantas services post OK when purchased via the Qantas merchant facility. I bought a qantas package via Flight Centre but didn't receive the bonus points. The earth+ T&Cs don't mention having to use a particular merchant, just a spend on "services."

I can see why they will say it will not attract bonus points but it isn't consistent with their T&Cs. Prior to making the transaction and just to make sure of the bonus status I rang both the Westpac earth+ & QFF call centres whom both said it would work. It didn't.

Will report back when resolved.

Interetsing. Was it Flight Centre, or Qantas on the statement? The one time I ever used FC, it appeared as Qantas on my statement.

 

[albatross710]

Was it Flight Centre, or Qantas on the statement?

The specific booking in question appeared as Flight Centre on the credit card statement.

I also had three other Qantas transactions on the same statement., booked and paid at qantas.com. The qantas.com direct bookings accrued bonus points. The FC, standard points.

Interestingly I also had the Amex upgrade to Qantas Amex card offer come to me this week. Reading the T&Cs of that card it specifically says that bonus points only accrue when processed on the "Qantas merchant account".

I do admit to thinking at the time that the system wouldn't be able to handle it.

 

[JohnK]

Thanks for the link. I am doing the same roundabout with Westpac. Wetspac say to "contact QFF. Surprisingly QFF say to "contact Westpac."

I had purchased some QF flights on the Earth card in September and received the normal FF points but not the bonus FF points. I had purchased some more QF flights in October and received both the normal FF points and bonus FF points.

I reported the issue the to Westpac who sent me off to QFF who sent me back to Westpac. It finally took a few months and many phone calls to get the bonus FF points. Then last month I received a letter from Earth apologising for the delay and they deposited an additional 2,000 FF points in my QFF account.

I also remember receiving a letter from Earth sometime in September mentioning that for the next 3 months all spend on the card will earn an additional 0.25% bonus FF points as long as the spend in this time was over $4,000. I am certain I satisfied all the conditions but did not receive the bonus FF points. Now trying to find the letter as the call centre is not aware of the promotion.

All FF points are important even if it is only 50-60 FF points.

 

[oz_mark]

Seems a bit of an oversight in the eligibilty criteria. Certainly seems to be a problem on the Westpac side of the fence.

 

[AnonymousCoward]

I reported the issue the to Westpac who sent me off to QFF who sent me back to Westpac. It finally took a few months and many phone calls to get the bonus FF points.
...
All FF points are important even if it is only 50-60 FF points.

Hmm - yeah - but only if your time is worth nothing.

50-60 points must be worth about $0.50 (or less) these days.

 

[JohnK]

Hmm - yeah - but only if your time is worth nothing.

A phone call for a few minutes occassionally is actually a nice distraction.

50-60 points must be worth about $0.50 (or less) these days.

Possibly worth a little more if saving QFF points for a Oneworld RTW award. The smaller transactions are things like car hire, duty free purchases, expenses charged to the hotel room, bonus points from credit cards not used often etc. So in the grand scheme of things you are right in that they are not worth a lot on their own but for a little extra effort in ensuring they are credited to your QFF account they all add up and get you closer to your goal.

Another example is FT Ozfest V in Hobart in a few weeks. Most people are staying at the Old Woolstore and they managed to negotiate a good room rate of $139/night. I decided that I would stay at the Best Western which is 15 a minute walk from Old Woolstore and pay only $115/night so an overall saving of $48 and also receive 1,380 QFF points as there is a double QFF point promotion for Best Westerns in Tasmania in May.

 

[AnonymousCoward]

A phone call for a few minutes occassionally is actually a nice distraction.

Possibly worth a little more if saving QFF points for a Oneworld RTW award.

May a fraction more, but it would be a small fraction. A J RTW award is 282,500 points. Given you can book a 16 stop DONE4 for about $11k, a 5 stop J award can't be worth more than about $5k, which makes the points worth about $0.75.

If your time is worth $10/hour, then I wouldn't spend more than 5 minutes chasing this up.

The smaller transactions are things like car hire, duty free purchases, expenses charged to the hotel room, bonus points from credit cards not used often etc. So in the grand scheme of things you are right in that they are not worth a lot on their own but for a little extra effort in ensuring they are credited to your QFF account they all add up and get you closer to your goal.

This is only true if there is no "opportunity cost" (i.e. your time is free), but there are better things I can be doing with my time than chasing up 50 points Now, if it were 5000 points then that's perhaps a different story.

FWIW I've redeemed approximately a million points in the past three years, so I know the value of points

 

[JohnK]

May a fraction more, but it would be a small fraction. A J RTW award is 282,500 points. Given you can book a 16 stop DONE4 for about $11k, a 5 stop J award can't be worth more than about $5k, which makes the points worth about $0.75.

Interestingly a 5 stop DONE4 is still around $11K!

FWIW I've redeemed approximately a million points in the past three years, so I know the value of points

You know how much you value FF points. Not quite the same as how I value FF points....

 

[AnonymousCoward]

Interestingly a 5 stop DONE4 is still around $11K!

This is a logical fallacy. You might as well say that a 1 stop DONE4 is around $11k. That doesn't mean it's /worth/ $11k - only that you will pay $11k. But there's not limit to what you can pay for things - you can pay $100k for a business RTW ticket if you really want to. That doesn't mean that you are getting value for money.

If you are only going to do a few stop (e.g. 5) then there are other, cheaper, options for business RTW (even with primarily OneWorld carriers) that will cost you less than a DONE4.

A 5 stop DONE4 is not worth $11k.

As for the value of points - I take it from your tone that you value them more than I do. That doesn't mean that 50-60 points are worth it to everyone (as you claimed before). It might be worth hours of your time, but I doubt that they'd be worth more than 10 minutes for anyone else. As I mentioned, if your time is worth only $10/hour, then 50 points isn't worth more than 5 minutes (let's be generous and say "1 hour"). Beyond that, most people have better things to do that are worth more (e.g. go outside and enjoy the sunshine!).

 

[JohnK]

This is a logical fallacy. You might as well say that a 1 stop DONE4 is around $11k. That doesn't mean it's /worth/ $11k - only that you will pay $11k. But there's not limit to what you can pay for things - you can pay $100k for a business RTW ticket if you really want to. That doesn't mean that you are getting value for money.

Why are you comparing a 15 stop DONE4 to a 5 stop DONE4 and valuing it this way? Who plans DONE4s with 15 stops? I would say that an average DONE4 has 3-7 stops.

If you are only going to do a few stop (e.g. 5) then there are other, cheaper, options for business RTW (even with primarily OneWorld carriers) that will cost you less than a DONE4.

I am sorry but I do not agree. Whether you have 5 stops, 7 stops or 11 stops, the DONE4 is worth ~$11,000 so if I redeem a Oneworld RTW award in business then I am getting that value.

A 5 stop DONE4 is not worth $11k.

Really? Is a point to point business class airfare SYD-LHR worth $14,000 or SYD-JFK worth $16,000?

As for the value of points - I take it from your tone that you value them more than I do. That doesn't mean that 50-60 points are worth it to everyone (as you claimed before).

Did I say that? I thought I said "All FF points are important even if it is only 50-60 FF points". No mention was made of anyone else. Should I have phrased it "In my opinion all FF points are important even if it is only 50-60 FF points".

I think you will find that most FF points claims are important to most people. There is an AFF thread on duty free points not posting, car hire, constant questions on valet parking points, points from phone cards etc. If you are entitled to something then it is worth chasing up. It is also a matter of principle regardless of the amount of FF points.

Now maybe you earn points so easily and do not care about small amount of FF points. I don't earn that many and all FF points are important to me. I really do not value my time the way you do. I have been out of work for close to a year so have nothing better to do. I am currently playing games on Live Search Club and transferring points across to AAdvantage. Hours and hours for such small return but hopefully I will have a nice balance at the end of it to use for a Oneworld RTW award.

Oh, and I do get outside occassionally and take in the sunshine, enjoy the orchids, the dahlias, the chrysanthemums and smell the roses as well....

 

[albatross710]

Small number sof points need to be followd up so that:

Systems are improved to enable points crediting
Suppliers know that points offers are as important to get right as cash offers.
Maintain integrity of the system.

Small cracks quickly grow.

In my personal experience I was surprise how many "small" bonus points hadn't posted and in the end, actually added to quite a few.

I'd say that the QFF program in regards to partner reporting needs an overhaul.

 

[serfty]

... I'd say that the QFF program in regards to partner reporting needs an overhaul.

This has generally always been the case (especially with hotel stays).

I used to keep a folder of eligible point earning hotel stays and if not posing within two months would but a claim in. I even had a document template for this.

I then found ways of reducing stay costs far more then any such points may have been worth* through means such as Advantage+ (where no points would be earned).

* (or did Qantas reduce the value of points instead?)

 

[oz_mark]

I then found ways of reducing stay costs far more then any such points may have been worth* through means such as Advantage+ (where no points would be earned).

Though I do wish Accor would run a loyalty scheme like other chains (that don't cost $$$ to join like Compliments does)