2016 The Hancock Year of Hell

Status
Not open for further replies.
Sponsored Post

Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

I find it all concerning too!! Apparently, according to Griselda, I have 69 sectors and 195,000 miles of travel booked for 2016...............so far. :shock:

My intent is to make everyone suffer as much as Griselda is making me suffer. In this [-]emotional rollercoaster[/-] vacuous witless drivel of a trip report I'll force you to read about me complaining about drinking martinis, red wine, and whisky, on aircraft and in airport lounges. You will get the opportunity to be bored senseless by my inane anecdotes about....ermmm.......ermmmm well.............me. All this whilst Griselda works away feverishly in the background organising one painful experience after another for me.

Yes, a whole year of Tony Hancock's DYKWIA antics ahead, reported in minute painstaking, witheringly dull detail. Not for the fainthearted or those with any taste.

:p

I've popped on my high-viz, reclined my seat back, propped my feet on the armrest in front, and placed the screaming child next to me, all part of this long-haul TR experience.
 
I'm secretly hoping this TR ends with the wedding of the year happening around December :shock:
 
I've popped on my high-viz, reclined my seat back, propped my feet on the armrest in front, and placed the screaming child next to me, all part of this long-haul TR experience.
Just to complete the experience, I am now sitting in front of you and have just reclined - as dinner is being served.

Oh, you are seated in 36D on a QF A380. :mrgreen::mrgreen::mrgreen:
 
Just to complete the experience, I am now sitting in front of you and have just reclined - as dinner is being served.

Oh, you are seated in 36D on a QF A380. :mrgreen::mrgreen::mrgreen:

Well TH's Report is not displaying on my entertainment screen very well, it might need lots of hard taps. tap..tap. TAP..TH we need more reporting!!
 
“The Holiday Inn………..…Really?” I thought as I shook my head in horror. :shock:

“I’m sure that will be all rather lovely” I found myself saying. She was ironing again.

“At $180 for the night and your car parking covered for the week it is a bargain, and you know how you like a bargain” Griselda responded.

I do like a bargain and I am rather partial to the weekly Aldi specials flyer, but Holiday Inns hardly fitted the international playboy image I was nurturing, some may say already nurtured, for myself.

So on top of flying in economy I was now staying at Holiday Inn’s, life really doesn’t get any better does it? (Although who can forget the Formule 1 in Belo Horizonte? I certainly can’t.)

“……errrr……..errr hang on a minute?” It had finally registered with me. “Why do I need car parking for the week?”

“You know I can’t drive you this time” said Griselda. “It is the second round of the Collingwood Mixed Heavyweight Freestyle Wrestling competition and you know I’ll be in the ring when you need to get to the airport”

I shuddered at the thought of Griselda in her Kendo Nagasaki outfit, complete with full face mask, and resigned myself to the inevitable, tortuous drive to Tullamarine. #sigh#

Was the Holiday Inn at Melbourne Airport really that bad? It is functional, I usually get upgraded to the soundproofed rooms on the top (8th Floor) and to be fair the beds are comfortable. It looks and feels dated but on the whole it meets my basic needs. This would, of course, not stop me complaining bitterly, via email, to Griselda.

Upon arrival I went through the normal process of checking that my details were correct because despite Griselda allegedly entering my IHG number at the time of booking the Holiday Inn at Melbourne airport invariably confuses me with another Tony Hancock. I know, seriously I do, I know what you are thinking - there can only be one Tony Hancock. The Holiday Inn scored an impressive 3 out of 5 for getting the booking correct. Only my IHG number was incorrect this time. I have no idea how they manage to get this wrong so frequently so just assume it is some sort of scam. :?:

After changing into my white polyester lounge suit I made my way down to the small, but cosy, ground floor bar and ordered a Dry Martini, with two olives and most definitely stirred, not shaken. The rather blank look from the bartender made it very clear that it was going to be a lot easier and quicker, and most certainly cheaper, if I just ordered a glass of the house red. There did not seem to be any place for the sort of sophistication I was bringing to the bar. :p

The one thing I was grateful to Griselda for was getting Qantas to move the Sydney to Shanghai flight to 10:50 AM, I assume it was her that did this. It made for a slightly later start and an avoidance of the 6:00 AM QF400 to Sydney. I had hoped that Griselda would have used her all persuasive charms to encourage Qantas to change the daily Sydney/Shanghai service to Melbourne but alas she failed. It seems that Mr Joyce was impervious to Griselda’s “allure”.

"Mr Hancock" Griselda said in the sort of tone that can only signal bad news. "The flight from Sydney to Shanghai has been delayed by fifty minutes.......and.....and the aeroplane has been changed"

Neither piece of news seemed particularly bad, Griselda had already organised a connection time in Sydney they would have seen me having to rush breakfast so a delay had to be good, and I had no idea why she was telling me about a change of aeroplane.

"The aeroplane has been newly refitted and the the row you were in does not exist any more."

Alarm bells rang, if there was one thing Griselda wasn't completely useless at it was sorting my seats out. Whilst suffering economy I was at least in the first row with an empty seat next to me. This, despite repeated efforts from a team at Qantas dedicated to finding a seat mate for me.

"You are still in the first row.....but......but.....you have someone sitting next to you."

I was somewhat perplexed by this.....surely it was just a case of moving all passengers back one row? Why did I now have a seat mate? The Platinum One Special Services team had succeeded again. I really did wonder if Griselda had added a note line to my profile along the lines of "Gets lonely please find a seat mate, preferably large and noisy." :p

The Qantas domestic experience requires arrival at the gate a good 35 minutes before departure to join the "premium boarding" queue. With Qantas opting not to offer priority boarding, actually let me rephrase that, with Qantas offering priority boarding but then not actually delivering it, arriving at the gate early is essential if you are the type of traveler that likes your overhead locker space above your seat.

The first person to board the plane was from the non priority lane and was on his way before the boarding announcement for Business Class, Platinum etc etc had even been made. I have just about given up on Qantas domestic but do finish up stuck with them when I have an international connection in Sydney.

In flight service is difficult to knock. Qantas has it down pat. A full aircraft was duly served breakfast with tea and coffee on the short flight.

Sydney airport is nothing short of a disaster for any self respecting DYKWIA and Qantas lets the side down more than most. One would think that, as a minimum, there would be a host to meet me as I arrived and whisk me over to International Terminal in a limousine…..but no. I, once again, found myself on a bus with the normal travellers. There is no dedicated priority lane for people like me and I have to push past the steady flow of tourists to get to the diplomatic and crew immigration lane.

One always feels a little sorry for Sydney, as Australia's second city it does seem a little neglected, some may say it has that third world feel about it. We'll certainly the airport anyway. I wondered if there should be a few collection boxes scattered around where we could perhaps make small contributions to help this desperately poor airport.

Surprisingly the immigration and security process was very efficient. Admittedly the crew lanes are excellent, as long as there aren't multiple international crews heading through, and even more surprisingly I was directed through crew security. Usually I am despatched to the regular lanes and have to trek to priority security at the other end of the immigration/security area.

After the battle through duty free and the brief escalator trip I find myself exchanging pleasantries with Nathan, Nestor was not on door duty, at the First Class lounge entrance. I suspect he, like me, wonders why Qantas lets the Qantas Platinum and OneWorld Emerald types in, overcrowding the restaurant and lowering the tone of what could have been the world’s finest First Class Lounge. :p

I knew it was not my place to complain about this though and to do my best to impart my own particular refinement to improve the surroundings. There are very few of us that can carry off the thongs and singlet look with dignity but I pride myself in being one of them. These days I draw the line at a mankini though.

The lounge was a zoo. It always is at this time of year. Screaming children, parents on smartphones, a wait for tables in the three restaurant areas. Another reminder why BA has it so right at Heathrow Terminal 5. Not for the first time I found myself yearning for the Concorde Room.

It was time for breakfast, and what better way to start the day than with a Dry Martini, two olives, stirred and not shaken…oh yes and the eggs benedict with smoked salmon. I knew I had to eat now because it was unlikely that the Fred Perry Y delights would be remotely inspirational.

The usually excellent service was a little ragged as staff struggled to cope with wave after wave of, presumably platinum frequent flyers, appeared. It took a good five minutes of wandering to find a seat after breakfast. Things did not improve until QF127 was called. The First Lounge experience was poor.....sadly just too many people with access.

Unusually I was flying under my QF number today, it has been a rarity. Griselda informs me that the BA Tier Points earn on such a disgustingly cheap fare made it pointless, almost literally, to use my BA number. This of course would mean I would be pampered and loved by the flight attendants for my shiny Platinum One status. My newly found seat mate would be awestruck by the levels the crew would go to just to ensure my comfort and satisfaction. :cool:

As 11:40 turned to 12:20 it was clear that this was going to be a long, long day. The crew arrived at 11:30, the non priority queue snaked back through the terminal.

I think my seat mate may have also been important, like me, because the Customer Service Manager and Cabin Supervisor both ensured we received regular drink top ups from the Business Class section.

It, fortunately, has been a while since I last suffered the indignity of Qantas long haul economy so it came as quite a surprise that the food offering was not as bad as it could have been. The beef and noodles was actually edible….as was the chocolate mousse. The serving sizes were half decent too. Perhaps Fred Perry was putting a bit more work into the inspiration side of things.

This would be my first Qantas flight to Shanghai since the change to terminal one. Griselda had briefed me on this. I expected a hovel, like Sydney, but the arrivals side was all rather smooth and one has to adore the “special lane”. If ever a lane was made for a genuine DYKWIA it is that one.

Having safely negotiated my way to the Hilton, I had to suffer a taxi no less, I prepared for the long week ahead.......
 
Ahh Kendo Nagasaki: the nostalgia of Dickie Davies introducing Shirley Crabtree and Giant Haystacks on a Saturday afternoon before the teleprompter
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

nothing more to do TH but lie back and dream of Queen Victoria in Belo Horizonte.
 
I have designated the pleasurable period of time I have taken to read this thread, as "Hancock's Half Hour".

Get it?? :mrgreen: Or am I too late to the joke?
 
There was a time in the not too distant past that The Hilton Hongqiao was simply fabulous in all respects. For a start there is an entire tower dedicated for Executive Rooms, and as a HH Diamond member the separate check in, spacious Executive Lounge and eager to please staff members, is all rather pleasant.

In its pomp, about three years ago, the Executive Lounge evening buffets were legendary, as were the extensive breakfasts. Sadly it is a poor reflection of its former glory, the food offerings during happy hour are sparse, as are staff members, and the breakfasts are far more limited. :(


The rooms remain quite wonderful with the large swiveling flat screen TV the centrepiece. I suspect that things are not going as well as hoped and there have been cutbacks. Staff members, even in its heyday, never quite met the standard of the Shanghai Hilton, but remain willing and apologetic, as one reminds them for the third time about the cappuccino one ordered half an hour ago.


Griselda had used something called an “App” to check me in well in advance of my arrival. This she assured me would speed up the process and allow me to simply pick up my room key. She even knew the room number. (I was less comfortable about this and knew a sweep of the room would be in order just in case.)

Twenty four minutes after my arrival I finally got to my room. I wondered what an “App” was and what it did. I still had to hand over my passport and credit card, there was no key ready and waiting, and I still had to sign a form of some kind. It seems to me that Griselda had been fooled by some smoke and mirrors sort of thing.

I was only staying for a single night so barely had time to change into my smoking jacket before dinner. One does so hate being rushed.

Nanjing was my destination the next day. I was to travel by high speed train and expected a sleeping cabin and a dining car where at the very least pre dinner drinks would include my beloved martini.

I’m not a great advocate of train travel, I always feel the coal produces soot that just clings to you, even in the station. However, the Chinese have done an incredible job of disguising the locomotive so that one can’t see the steam or smoke, quite remarkable really. :p

Train.jpg


We set off on our journey and my colleague soon pointed out a message board indicating a speed of 305 something or others per hour. He said Kilometres but I had no idea what he was talking about. Given that the Flying Scotsman travels at 100 mph top speed I deduced we would have been traveling at about 60 miles an hour when taking into account China’s lag in technology. :p


Nanjing was a little colder than Shanghai but my heart was warmed by the sight of a London taxi. My presumption was that it had been laid on specifically for me. It was a nice gesture but a limousine would have been much better.

Taxi.jpg


The chaps at the Hilton Nanjing had certainly got it right. My room was a Suite, it could have been a few inches wider but on the whole it wasn’t too bad and worthy of someone as important as me. Griselda had once again checked me in and once again it appeared to take an age to actually get to my room.

Hilton Nanjing 01.jpgHilton Nanjing 02.jpg
Hilton Nanjing 03.jpg
 
As always it provides a vicarious thrill to see who might win the duel between TH and Griselda. I wouldn't miss it for the world!
 
As I relaxed to the sound of Promenade from Mussorgsky’s Pictures at an Exhibition, I realized that it was my new fangled telephonic device. Griselda had set up the phone to play this marvelous most underrated piece every time she called me.

“Mr Hancock” she was breathless “your flight from Hong Kong has been delayed by one and three quarter hours.”

I raised an eyebrow, wishing I could return to Mussorgsky and asked, “What does that mean in actuality?”

“It means that you will be late arriving into Sydney and will have to catch a later flight back to Melbourne.”

On the face of it this did not seem to be too bad at all, well obviously having to land in Sydney was always bad, but the delay would mean an extended visit to the Cathay Pacific Pier First Class Lounge at Hong Kong Airport. This was a good thing in my mind. :)

I asked Griselda to keep an eye on things and settled back into the seat of my limousine. (I say limousine, it was actually a turquoise Volkswagen Santana taxi.) An hour and twenty minutes connection time in Hong Kong was never going to be enough anyway, but particularly so when connecting from Shanghai.

The good news for me was that I would not have to use Termina1 at Shanghai Pudong. I was flying with Dragonair, which according to Griselda was a part of Cathay Pacific. So Terminal 2 and the Cathay Lounge it was to be. Whilst the spirit selection was not great it was a vast improvement on VIP Lounge 69 where the entire spirits collection consisted of one bottle of Jack Daniels and one bottle of vodka.

Predictably the flight to Hong Kong was delayed. Acquaintances have regaled me with stories of the largesse offered by Cathay Pacific and Dragonair to flyers from other oneworld programs. I have never seen it myself and as I sat in row 27 on an Airbus A321 I was not seeing this time either. Admittedly I was greeted by both the customer service supervisor and customer service manager but both departed before I could get out “a dry martini please” despite both of them asking if there was anything I needed. :shock:

The Pier at Hong Kong airport is everything a First Class lounge should be and it was not full of screaming children and Qantas Platinum frequent flyers. I wondered why this was and contemplated further when visiting the Qantas lounge immediately prior to my flight, which was full of screaming children and Qantas Platinum frequent flyers, with the added bonus of Gold frequent flyers. I wiped the seat with my handkerchief tentatively before sitting down. :p

Pier F.jpg

Today I was traveling as a British Airways Gold Guest List passenger, which of course meant absolutely nothing to Qantas. There was no greeting at the door of the lounge, no escort to a reserved seat and of course nobody running around getting drinks and newspapers for me. Most unpleasant. I steadied myself with a dry martini and prepared for the worst.

Hong Kong to Sydney meant a second security check. I have assumed, mainly because Qantas struggles to fly anywhere I want to go from Melbourne, this security check is because of the Sydney aspect of the flight. I just presume that security at Sydney airport, like everything else there, is rubbish. It is all very well carrying out this check when it is a teensy weensy Airbus A330 but the A380 is a different story. It was a pretty full flight too. So that was another twenty minutes of my life I would not be getting back. :-|

I’m a big believer in pyjamas, which is why I applaud the Qantas policy of handing them out in business class on it’s overnight flights, but lets face it they’re not really pyjamas. They resemble some sort of uniform provided for inmates at a correctional facility in Siberia or Canberra.

Pyjamas should consist of a jacket and trousers, complete with drop seat, and made from flannel. I, myself, favour a darker paisley pattern.

It was much to my surprise when the stewardess handed my own pyjamas back to me with a very disapproving look.

“We carry neither an iron or an ironing board on the aircraft and even if we did I would not be ironing your pyjamas for you.”

“Oh” I said, wondering if it might be too much to ask if they had any starch on board.

As a full service airline I expected better from Qantas and Griselda will be emailing a complaint as soon as I can relay this ghastly story to her.

This was not the only problem. I had been assigned seat 19J, which was just about, but note quite, in something apparently known as “Premium Economy”. Griselda usually arranges to have me seated in what she refers to as the Sapphire Shed at the front of the aeroplane. Fortunately the stewardess realized I was at least important enough to take my dinner order before the less important passengers around me. :p

I’m not overly partial to the Qantas “droopbed” but do have to say I had a mighty fine sleep, despite my pyjamas being neither ironed nor starched. In fact I slept so deeply I missed breakfast, which, from the menu, had the typical Fred Perry inspiration and was bound to include spinach. So no bad thing!

As we waited for the doors to open it was clear that at least one passenger had fallen ill, I assume the prospect of landing at Sydney had been the cause. I learned a trick a few years ago that prepared me for arrival at the less than salubrious places, such as Mombasa, Manila and of course Sydney. A drop of Coates Plymouth Gin, from my 100ml emergency kit, always picks me up.

We have a department within the Australian Government constantly reviewing the export of livestock, yet it appears nobody cares about the bus service moving passengers between terminals at The Peoples Democratic Airport of Sydney. This cruel and inhumane practice should be stopped immediately…………...well at least for important passengers like me. I’ll have to get Griselda to start a petition.

image_3_4180.jpg
A staff member checks to see if the transfer bus is fully loaded, perhaps. :p

In the end I arrived at my home two hours later than scheduled and in the greater scheme of things this was a good a result as could have been expected. Griselda opened the door as I arrived.

“There is a change to your plans for next week Mr Hancock”

“Eh” was the best I could do

“You will need to travel to the UK on Tuesday rather than Friday now.” She continued.

I placed my suitcase on the table in resignation and instructed Griselda to get on with the washing and ironing.

All I could think of was the bus between terminals at Sydney airport again………
 
“It has not been easy reorganizing your travel Mr Hancock, do you know just how tricky changing your Sydney to Heathrow flight was?” asked Griselda without giving me the opportunity to respond.

“The problem was that the first person I spoke to just submitted the request to the BA revenue team without checking the fare class. BA, being a global international airline, has a revenue team that works 9-5, Mondays to Saturdays so it was 24 hours later when I found out nothing had been done.

"The second person changed the fare class without advising that there was a charge for doing so……so the revenue team rejected the change again and it was another 24 hours before I found out.

"A GGL customer service lady did leave a message on your UK phone advising of the change but I didn’t get that of course because I had given them my Australian number.

"The change was “approved” but the Revenue team didn’t do anything for two days, it was probably an extended tea break.

"It has all worked out though, after five phone calls the GGL customer service people have everything under control including your favourite Club World seat.”

“Five phone calls?” I exclaimed. “to the UK?” The last bit was unnecessary I knew they were to the UK. This would have to come out of Griselda’s salary. I made a note in my new-fangled Filofax.

With a couple of days at home before traveling again I was at least pleased that Griselda had washed and ironed, using starch where appropriate, my travel clothes and accessories.

The change in timing meant I found myself having to drive to Melbourne airport once again. Griselda had progressed to the next round of the wrestling championship, however on this particular day she was visiting her previous opponent in hospital. (Don’t worry though he should be out and able to walk again within six weeks.)

Griselda had checked me in for my BA flight to London but had not been able to obtain a boarding pass. I was not happy. I asked at the Qantas desk in the Business Lounge but sadly they were unable to help. I naturally assumed BA would be upgrading me to First Class.

The transit process at Sydney was, as you would expect, utterly dreadful. A 20-minute wait for the livestock bus, and then lots more waiting whilst aeroplanes maneuvered about the airport. I really do believe that the answer to the problem is to build a new Sydney airport in Melbourne and a high speed rail link for the handful of passengers that would want to go to Sydney centre. I made a further note in my Filofax.

“Hello” I beamed at the First Class check in agent “I suspect you might want to sight my passport or double check my credit card?”

“Do you have two passports” came the response.

“Yes I do, a proper one and an Australian one.” I added helpfully.

“That is why you couldn’t print your boarding pass, there is a clamp down on dual passport holders” The agent responded.

To make matters worse it appeared I would have to wait for the beep at the gate for my upgrade to First Class.

My phone vibrated and Promenade from Mussorgsky’s Pictures at an Exhibition played from my top pocket. It was Griselda.

“I have it on good authority that the Qantas First Class lounge is not full of screaming children and hordes of Qantas platinum types.” :p

This was the first good news of the day and I instructed her to call the lounge and arrange a table near the window in the restaurant section near the spa.

Nestor was on the door, and Griselda was, surprisingly, correct. The lounge was peaceful. I made sure I asked for the posh wine in the decanter, the one that is not on the menu. I have no idea what it was but it certainly made the normal travelers look over at me.

“I think you might need to scan that again” I said to the gate agent in a tone that hinted at my importance.

“No it is all correct” She responded.

“Pfffft” was the best I could do. :-|

It appeared I was actually to be sitting in seat 16A. (A rear facing business class window seat in the last row. Sought after, so I am told, because it does not involve having to climb over anybody to get in and out of the seat.)

A couple of Gin and Slimlines into the flight and the world looked rather tiggerty boo. Griselda had told me about people who like to have the window shades open to take in the “sweeping views”. I have always been a shades down and big gins sort of chap when I fly but I thought I’d give it a go. I have to say I am a convert, I can really see the attraction, just look at the amazing photographs. :p

Shades 01.jpgShades 02.jpgShades 03.jpg


As day turned to night I asked the customer service supervisor if she could turn off all of the entertainment screens so the rest of the cabin would not pollute my spectacular views. I can see why other like to keep their shades up – a wonderful DYKWIA opportunity and one I was not going to miss out on. :p

Singapore presents one of the better opportunities for comfort…………if you are flying BA, and are in First, or possess a magical Concord Room Card. The swish of the “secret” door opening was music to my ears and I settled down in the Concorde Room Bar. :cool:

BA CCR Sin.jpg


“Just the Bircher muesli please” I said to the stewardess

“I think we have run out” was the response.

This could have been a very tense moment as we entered the final couple of hours of the London bound leg. Fortunately, the stewardess could see this was a problem and realized the flight might have to be diverted to find some for me.

“I’ll just pop into First to get some for you” was the response I looked for and received.

An early landing at Heathrow is always welcome, but I can’t help wondering why the designers of Terminal 5 didn’t think to visit Hong Kong or Singapore before commencing their project.

The smart gates at Terminal 5, much like the BA revenue team, seem to have negotiated excellent working hours. (I can only assume this is a union thing.) As we all queued in the regular immigration lines at 5:00 AM the smart gates were finally opened…….mainly to the hordes of people behind the existing queue. One can’t help wondering if the queue management at Heathrow has been contracted out to a French company. :p

After a shower and general freshening up it was time to enjoy a full English in the Concorde Breakfast Room. Quite splendid. I do wish BA would have someone on the door to keep the riff raff from peering in though.

BA CCR LHR Breakfast.jpg



TTFN
 
Status
Not open for further replies.

Enhance your AFF viewing experience!!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Back
Top