Cruiser Elite
Enthusiast
- Joined
- Oct 31, 2010
- Posts
- 13,861
Anybody renewed recently who can give us a list of the 2013 complimentary benefits?
Any changes from 2012 that you are aware of?
Any changes from 2012 that you are aware of?
Anybody renewed recently who can give us a list of the 2013 complimentary benefits?
Any changes from 2012 that you are aware of?
They got rid of HH Gold for Platinum unfortunately
MR:
Transfer points 1:1 to AAdvantage
Yes understand that - thought that someone who has just renewed or soon to do so might have asked the question what complimentary benefits going forward?
Last year I actually asked RM to list complimentary benefits - I do not think it is at all unreasonable to do so.Renewed in Nov 12. Spoke to my RM, went on about the new enhancements and ongoing privileges
Last year I actually asked RM to list complimentary benefits - I do not think it is at all unreasonable to do so.
exp1k - can you actually list which are current benefits/ vs wishlist.
Last week I missed a call from a CX rep in BNE. She left a message (but not a return contact number) to say that she was contacting CX Diamond members who had received it as part of their Centurion status. Yesterday she called again, I missed it again, and she left a similar message. I tried calling back, twice, but the number is always engaged. I guess she's mostly outbound.
Anyway...I wonder whether this is foreshadowing a change?
Here is my wishlist of new benefits:
Travel service:
FHR and flight bookings online, or at least online availability/pricing
You'll be happy to know that as part of Amex rebranding their online travel service americanexpress.com.au/travel you'll find that if you login (or navigate to this page while you're logged into your account) you'll be able to see pricing and book FHR hotels.
Search for your destination etc and the FHR properties are usually first. They won't show the price right away though - you need to click on the hotel and then you'll see room options etc...
i received the call from cx marco polo early this week regarding the centurion diamond mp benefit. the rep (a man) was very friendly and said he was calling because cx wanted to understand why i wasn't using the benefit of my diamond membership. i told him that although cx may not see the additional patronage reflected in my mp account (i always credit my one world flights to my aa advantage account) that the centurion diamond benefit had resulted in cx getting at least 6 additional biz class tickets during the past year (that would have otherwise gone to sq) and that this benefit was the *only* centurion benefit that i really valued. i asked him if he considered it an issue for cx that i was crediting my mileage to my aa account (as opposed to my mp account) and he assured me it wasn't and that cx was interested in the additional flights the benefit had generated. we discussed those in more detail and he seemed sincere when he assured me (again) that it didn't matter that i was crediting them to aa.
i'm uncertain of what to make of the call. clearly cx are evaluating the benefit to themselves of having the diamond status for us so it appeared to me they are looking for feedback whether to continue it. as i was late for another meeting, i did not have time to ask if they were going to extend or curtail the benefit. perhaps someone else can when they speak with them.
in the interest of the continuation of this benefit, i would recommend that whoever else on the board speaks to cx, stress the additional times you have flown cx (as opposed to sq) for your asian travel specifically because they have given us diamond mp membership as this seemed to be their concern.