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Advice welcomed as am so surprised by the poor business decision and appalling customer loyalty from Qantas. For complex reasons which they accepted/agreed my husband's 400,000 points expired six weeks ago. They gave us a reinstatement challenge which is quite simple - earn 2500 points with two...

Apologies for my Friday night Asahi/then red wine-fuelled post. Had to create new login due to inability to manoeuvre passwords. :( Just bored of my inability to use my Qantas points to upgrade my mother's flight on QF17 on Sunday to LAX. She has been v flexible, but now has ride from LAX to...

Hi - I am redeeming a flight on 27Sept for my mother to return home Sydney-LAX, If she books from her US resident account does she avoid the hideous fees/taxes/goughing from Qantas? If so, I could family transfer points over to her, And I recently realised that when flying with the full...

Hi - We have made a last minute decision to go to Cambodia at Easter - 4 pax. We have 350,000 Qantas points, not many Virgin - but would like to earn Velocity points - or can just pay cash. However we are cash-poor at moment (twisted logic - poor so decided needed to go on holiday to a 50th...

Just thought I would relay my experience (even while betraying my laxness) In case it helps others. Booked an impromptu trip to the US on the weekend and then saw that the kids passports had expired the week before. All four of them! Yes Oz and US dual citizens - and need both. 1: Oz...

Hi - Have got myself in a state. Retrenched and think should go on holiday now while I have time and it is US summer. Plus relative v. ill so would like to see while still OK. But the airline gods are not in my favour. Have many Qantas FF points. However, am out of status there as switched...

Hi My mother is going to fly out from LAX just after Thanksgiving. Looking at the 30th, there is the choice between QF108 or QF150. I have never flown 150 - are there any pro's or con's? In July the Qantas check-in woman referred to QF108 as QF-LATE - and it was three hours late that night -...

Hi - I want to try and book 4 Qantas FF seats to the US from 28 June 08 for a few weeks over school holidays. So does everyone else, I am sure. They come up in a week or so - but does anyone know what time they release them? Second question - I really want to fly into SFO, but looking at the...

Appropos of the stories about Qantas's full loads to LA, is there any point in trying to get award tickets just before Xmas? Or any tips on routing to get there? Does anyone know when they release seats (for all flights) - ie, on Mondays, on the day, any partiuclar time? THANKS.