Search results

<...> advertising a product, and taking someone's money for it, means you are legally bound to deliver that service. if the product does not match the description or doesnt do what the business says it does, then the consumer is entitled to a refund or replacement. it is not acceptable to...

Ok I'll bite. i was Not asking what is good and bad about virgin. Yes there are heaps of threads to this effect. I was curious about the psychology of those complaining and whether the collective thought that we are judging virgin too harshly or otherwise AT THIS TIME AND COMPARED to Qantas...

Thanks. You're the only one with an issue with my thread. Never mind. you seem to have a problem, and from a new member keen to get involved you couldn't be more unwelcoming. If my point was clear, you failed to address it.

Ummm that's my point. Not everyone has to agree - I'm keen to hear opinions of others as to the current attitudes towards Virgin. Plenty of discussion, quite a few negatives. I could have had reason to complain about minor stuff, but I'm trying to take a happy go lucky approach when it comes to...

Hi all. have been reading for a while and noticed quite a few grumpy posts about Virgin seemingly popping up recently. Is it just me, or am I the only one who has experienced great service and appreciated all the good changes that they have made, and continue to make? No I don't work for them...

If you want To use your free business upgrades, just fork out for the fare difference plus change fee to flexi. It's still a bargain and definitely worth it on longer flights

Re: Perth Virgin Lounge below expectations was in there yesterday. looks good. added another coffee section (self serve) and computer tables etc. nothing fantastic though - just about another 50-66% bigger

i use it regularly. and no, the beamer isnt mine! i'm pretty happy with it, although it is a nightmare to find for the first timer! They need more, and clearer,signage. last time i used it, i asked about the private security and direct lounge access and was told 'its coming' - they have to...

John Burgess - Virgin Lounge Melbourne a few months back - chatted to him briefly when our flights were announced as delayed. and Max Walker in Virgin lounge in Sydney on Wednesday this week. also Nat Bassingthwaite (sp?) QF lounge a couple of years back - dressed immaculately - vavoom!

i just went Platinum today from Silver last year, therefore have flown a lot this year. have had numerous instances of being moved as a Gold - ie have checked (online) in the outbound leg and noticed the seat allocation for the return leg was 3c/4c etc. as i dont have time or a printer to check...

last few times i went to an asian country, queuing was not something that the locals subscribed to. not offensive at all - its true from my experience. whilst we initially thought it extremely rude bahaviour, wife and i considered that, with such population density, you simply had to jump queues...